Administrator

Red Sector Recruitment Limited; Manchester; On-site; GBP 12,000 - 14,000; Part time

Job summary

Red Sector Recruitment Limited in Manchester is seeking an Administrator for a Substance Misuse Service on a 3-month contract.

You will work 3 days a week (22.5 hours), greet clients, register appointments, manage calls, maintain records, and support the team; a Basic DBS is required.

Qualifications

• Experience in reception and administrative duties is preferred.
• Ability to handle confidential information with discretion.
• Excellent organisational and communication skills.

Responsibilities

• Greet clients and visitors in a professional manner.
• Register clients and schedule appointments in the system.
• Maintain administration, record-keeping and communication within the project.
• Handle incoming calls and direct to appropriate staff.
• Keep client records and databases accurate and confidential.
• Participate in staff meetings and training sessions.
• Assist clients with inquiries and bookings.
• Keep the reception area tidy and welcoming.
• Ensure client information displayed is current and relevant.
• Adhere to policies and confidentiality agreements.
• Take accurate minutes at meetings.
• Encourage service user feedback.
• Provide basic information on services offered.
• A Basic DBS check will be required.

Job description

We are currently seeking an Administrator for a Substance Misuse Service located in Manchester.

This will be a 3 month contract for an immediate start. The position will be 3 Days a Week, 22.5 Hours.

Duties:

As first point of contact, greet and welcome clients and visitors in a professional and courteous manner.

Register clients and schedule appointments using the designated system.

Ensure administration, record-keeping, and communication within the project are maintained.

Manage incoming calls and direct them to the appropriate staff or department promptly.

Maintain and update client records and databases accurately and confidentially.

Participate actively in staff meetings, training sessions, and other team activities as required.

Assist clients with inquiries, appointment bookings, and any immediate needs they may have.

Ensure the reception area is tidy, organised, and presents a welcoming atmosphere.

Contribute to the improvement and upkeep of client areas, maintaining the client information displayed in the reception / waiting area is tidy, current and relevant.

Adhere strictly to organisational policies, procedures, and confidentiality agreements.

Take accurate meeting minutes during staff meetings and other relevant sessions.

Encourage service user feedback.

Provide basic advice and information on what the service offers.

A Basic DBS will be required.