Administrator

Confidential; Loughborough; On-site; GBP 21,000 - 29,000; Part time

Job summary

JR Personnel are seeking a proactive and organised Administrator to join the Mortgage Team in Loughborough on a 3-month temporary basis. Immediate start, 36.25 hours/week, salary equivalent to £25,000 per annum.

You will process mortgage applications, update customers, and provide excellent service in a fast-paced environment. Training and development opportunities are available within a long-established local organization.

Qualifications

• Professional administrator with a strong background in administration and customer service.
• Experience of working in an environment with lots of telephone interaction.
• Organised, proactive and a team player.

Responsibilities

• Produce, prepare and package applications ready for submission to an internal department.
• Take a proactive approach in updating customers and providing progress feedback.
• Professional first point of call for all customer registrations and enquiries.
• Deliver excellent customer service across all channels.
• Build relationships with clients and colleagues.
• Assist with other duties as required.

Skills

Administration

Customer service

Telephone handling

Job description

Role: Administrator

Ref: T3481

Duration: Immediate start 3 months temporary

Location: Loughborough

Salary: 13.26 per hour so equivalent of 25,000 per annum

Hours: 36.25 Monday to Friday

JR Personnel are an employment agency acting on behalf of a client who is looking for a proactive and organised individual to join the Mortgage Team on a 3-month temporary assignment through JR Personnel. This role is ideal for a professional administrator with a strong background in administration and customer service who thrives in a fast-paced environment and is passionate about delivering a high standard of service. You will support and carry out customer mortgage related administration the processing of applications, ensuring excellent customer outcomes and contributing to efficient daily operations.

The Opportunity: This is an excellent opportunity to work in a long-established Loughborough based organisation who pride themselves on offering excellent customer service, teamwork and continually striving for improvement. The offer great in-house training and self-development as well.

Role profile:

• - Produce, prepare and package applications ready for submission to an internal department
• - Take a proactive approach in updating customers and finding out progress feedback
• - Professional first point of call for all customer initial registration and enquiries
• - Excellent customer service skills across all channels
• - Build relationships both with clients and colleagues
• - Various other duties as and when required

Person profile:

• - Self-motivated and keen to improve and help a team from an admin perspective
• - Good communication skills, both written and verbal
• - Experience of working in an environment with lots of telephone interaction
• - Team player
• - Organised, professional and enthusiastic

Due to the number of responses generated we are unable to get back to every applicant. If you have not heard from us within seven days you will not have been successful on this occasion.