Mortgage Admin Coordinator | 3-Month Contract

JR Personnel; Loughborough; On-site; GBP 24,000 - 26,000; Full time

Job summary

JR Personnel are seeking an Administrator for a 3-month temporary assignment in Loughborough. The role supports mortgage administration, processing applications, and delivering excellent customer outcomes.

You will handle high telephone activity, maintain accurate records, and act as a reliable first point of contact for customers. The successful candidate will be proactive, well-organised, and comfortable working in a fast-paced environment with strong customer service skills.

Qualifications

• Proactive and organised administrator
• Strong customer service background
• Experience handling mortgage-related administration
• Excellent communication via phone and email

Responsibilities

• Produce, prepare and package applications ready for submission to an internal department
• Take a proactive approach in updating customers and finding out progress feedback
• Professional first point of call for all customer initial registration and enquiries
• Excellent customer service skills across all channels
• Build relationships both with clients and colleagues
• Various other duties as and when required

Skills

Customer service

Administration

Telephone communication

Team player

Job description

JR Personnel are seeking an Administrator for a 3-month temporary assignment in Loughborough. The role supports mortgage administration, processing applications, and delivering excellent customer outcomes.

You will handle high telephone activity, maintain accurate records, and act as a reliable first point of contact for customers. The successful candidate will be proactive, well-organised, and comfortable working in a fast-paced environment with strong customer service skills.