Administrator

Practice Plus Group; Lewes; On-site; GBP 26,000 - 31,000; Full time

Benefits offered by this job

Company pension scheme

25 days annual leave

Wellbeing benefits

Discounts on shopping and leisure

Career development opportunities

24/7 employee assistance helpline

Job summary

Practice Plus Group is recruiting an Administrator for HMP Lewes. You will act as the first point of contact for the healthcare team, coordinating external appointments and managing patient summaries. Experience in healthcare administration and familiarity with SystemOne are required.

Join a busy, supportive team at a secure site with a focus on efficient admin processes, data tracking, and professional development opportunities within the organisation.

Qualifications

• Experience in healthcare administration is required.
• Experience handling multiple hospital/GP referrals and external appointments.
• Proficient in using healthcare software systems and Excel for tracking.

Responsibilities

• Be the first point of contact for the healthcare team and liaise with hospitals, GP surgeries and solicitors.
• Coordinate external appointments, request discharge and patient summaries.
• Use SystemOne and manage multiple email inboxes.
• Take minutes and support admin duties across the team.

Skills

Administrative skills

Communication

Multitasking

Attention to detail

Phone handling

Tools

SystemOne

Excel

Job description

About The Role

We have an exciting opportunity for an Administrator to join the team at HMP Lewes, a busy Category B male prison with capacity of around 627.

Practice Plus Group provides healthcare services across the wings, clinic areas, inpatient facilities, and reception services.

These services would not be possible without our fantastic administration team, and that\'s where you come in!

This is a fantastic opportunity for an experienced administrator to join our team! Previous healthcare experience is necessary for this role.

UNLOCK YOUR BEST WORK LIFE

+ MAKE A DIFFERENCE TO EVERY LIFE

Hours: Monday - Friday / 0800 - 1600

Salary: Up to £28,574 per annum

How will we support you?

• Bespoke induction, including our Introducing Health in Justice training course
• Competency framework
• Regional and national career development opportunities
• Our bespoke Learning Management System to address your learning needs
• Support from the wider team

Candidates are required to have a Legal right to work in the UK and due to the nature of the role, offers of employment will be subject to additional vetting and security checks

What you\'ll be doing

• As the first point of contact for the healthcare team, you will actively speak to hospitals, GP surgeries, solicitors and others, arranging external appointments for patients, requesting discharge summaries and patient summaries etc
• Use multiple systems (including SystemOne), as well as manage separate email inboxes
• Work closely with the wider prison team to arrange hospital appointments
• Taking minutes
• Process E Referrals
• Completing redactions for SAR requests.
• Update trackers, systems and spreadsheets for hospital appointments, admissions, consent forms etc
• General admin duties such as scanning, post, minute taking and stock check

If you are interested in career development, we have a wide range of opportunities for you to develop your skills and experience, which include both internal and external options for development and learning.

It doesn\'t stop there

• Company pension scheme
• 25 days annual leave increasing with service up to 28 days per year, plus public bank holidays
• An extensive range of wellbeing and lifestyle benefits
• Discounts on shopping and leisure activities
• Support to grow in your role and continue your professional development
• Excellent long-term career prospects
• 24/7 employee assistance helpline and financial assistance when you need it

What we\'ll look for in you

The Health in Justice team at Practice Plus Group makes a real difference across over 53 prisons, young offenders and immigration removal centres. We\’re the UK\’s leading independent provider of NHS services to over 40,000 patients in secure environments, always putting their needs first, regardless of their background.

Practice Plus Group\'s purpose is to Unlock your best work life and we stand by our core values:

• we treat patients and each other as they would like to be treated
• we act with integrity
• we embrace diversity
• we strive to do things better together

We are looking for caring, compassionate but also driven professionals who can help us drive our vision for a fair and inclusive healthcare access to all.

Our new Administrator will:

• This is an extremely busy role, and we need someone that can manage multiple priorities, and effectively manage their time to ensure that tasks are completed
• Have extensive administration experience within a healthcare / medical setting, such as hospitals, GP surgery etc
• Be comfortable working in a fast paced environment, with lots of phone based work
• Any healthcare knowledge and experience would be a bonus, as would knowledge of QAF and clinical coding
• SystmOne knowledge would be beneficial
• Be confident using data and maintaining spreadsheets, so excel skills are essential

Secure environments are one of the most challenging, yet rewarding places for healthcare professionals to work!