Administrator

AQUARIUS ACTION PROJECTS; Ingrow, Bradford; On-site; GBP 26,000 - 28,000; Part time

Benefits offered by this job

27 days annual leave

Pension scheme (4.5% employer)

Life assurance (3× annual salary)

Birthday leave (or buy up to 5 days)

Professional fee reimbursement

Job summary

Waythrough is a mental health and social support charity formed in 2024 from the Humankind and Richmond Fellowship merger. This part-time Administrator role in Bradford/Keighley supports administrative tasks, data entry, and front-of-house duties to ensure safe, confidential, and effective service delivery.

You will join a committed team that helps people with mental health, housing, or related challenges, contributing to high-quality services and strong internal communications.

Qualifications

• Experience in admin, reception or customer service roles.
• Strong communication and interpersonal skills.
• Basic IT skills: Outlook, Word and Teams.
• Ability to stay organized in a busy environment and handle confidential information.

Responsibilities

• Handle administrative tasks to support service operations.
• Ensure accurate data entry and data integrity.
• Collaborate with the team to deliver high-quality services to service users in Bradford and Keighley.
• Act as a liaison within the team and with external partners.
• Input data into SystmOne and maintain records.
• Deliver a welcoming front-of-house experience and back-office support.

Skills

Admin experience

Reception duties

Customer service

Data entry

Microsoft Outlook/Word/Teams

Tools

SystmOne

Job description

Administrator

Administrator- New Vision Bradford

Location: New Vision Bradford, 11 Temple Street, Keighley, BD21 2AD Working Hours: Monday 9.15am-1.30pm, Wednesday 9.15am-5.15pm and Friday 9.15am-5.15pm Contract Type: Permanent Salary: £25,877.80 - £28,453.69 per annum

Schedule: Part time

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.

About Waythrough

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.

Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.

About the role:

• Handle administrative tasks efficiently to support the smooth operation of the services.


• Ensure accurate and timely data entry on computer systems, maintaining data integrity and confidentiality.


• Collaborate closely with our team of professionals to deliver high-quality services to service users in Bradford and Keighley


• Act as a key liaison for communication within the team and with external partners.


• Contribute proactively to team meetings and discussions, offering insights to enhance our services and processes.


• Take on additional administrative duties as required to support the organisation's objectives.


• Inputting data into SystmOne.


• Deliver a welcoming front-of-house experience while providing efficient back-office support to service teams.

About you:

• Some experience in an admin, reception or customer service role


• Good communication and interpersonal skills


• Basic IT skills, including Microsoft Outlook, Word and Teams


• Able to stay organised and manage different tasks in a busy environment


• Comfortable working with confidential information


• Friendly, reliable and willing to help as part of a team

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)


• Pension scheme with 4.5% employer contribution, matched up to 6.5%


• Life assurance (3× annual salary)


• Enhanced sick pay and family-friendly pay


• Birthday leave and the option to buy up to 5 extra days’ annual leave


• Professional fee reimbursement for relevant qualifications


• 24/7 online GP access and Employee Assistance Programme


• Recognition and long service awards via our Way to Go and Aspirations portals


• £500 Recommend a Friend bonus


• Cycle to Work scheme and Credit Union membership


• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good


• Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.

We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.

If you need adjustments or support to apply, please email our recruitment team: [e-mail]

Closing Date: 2026-10-29