Administrator

The Methodist Church in Britain; Glasgow; On-site; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Season ticket loan

Pension scheme

Life assurance

Occupational sick pay

Eye-care vouchers

Regular wellbeing talks and activities

Continuous training and career develop

24/7 Employee Assistance Programme

Job summary

Phoenix Futures' Scottish Residential Service in Glasgow is seeking an administrative officer to support finance transactions, customer relations and data management within a 31-resident therapeutic community.

You will cover the service's administration, oversee referrals and admissions, and provide secretarial support to managers and staff, contributing to day-to-day running and ongoing service improvement.

Qualifications

• Relevant experience in admin or a comparable field.
• Interest in working in the voluntary sector.
• Commitment to ongoing learning and development.
• Active demonstration of the organisation's values and beliefs.

Responsibilities

• Provide administrative support across the residential service, focusing on finance transactions, customer relations and data management.
• Cover the service's administration.
• Oversee the referral and admissions processes.
• Provide secretarial and other support to managers and staff.
• Support the management set-up in day-to-day running.

Skills

Excellent written and verbal comms

Good administrative skills

Drive to high work standards

Customer service oriented

Support internal/external customers

Job description

This administrative post sits within Phoenix Futures' Scottish Residential Service, the addiction recovery charity's residential rehab centre. The work centres on finance transactions, customer relations and data management, along with running referrals and admissions and providing secretarial support to managers. It supports a drug- and alcohol-free therapeutic community of 31 residents on programmes of three or six months, for adults aged 18 and over. Admin or comparable experience and a commitment to the charity's values are needed.

What the job involves

• Provide administrative support across the residential service, focused on finance transactions, customer relations and data management
• Cover the service's administration
• Oversee the referral and admissions processes
• Provide secretarial and other support to managers and the wider staff team
• Support the management set-up in the day-to-day running of the service

Experience

• Relevant experience of work in admin or a comparable field
• Interest in working in the voluntary sector

Skills & knowledge

• Excellent written and verbal communication
• Good administrative skills
• Drive to set high work standards and meet targets
• Willingness to meet the needs of internal and external customers and service users, seeking continual improvement

Other

• Commitment to ongoing learning and development
• Active demonstration of the organisation's values and beliefs

What’s offered

• Season ticket loan
• Pension scheme
• Life assurance
• Occupational sick pay
• Eye-care vouchers
• Regular wellbeing talks and activities
• Continuous training and career development via the PXL learning management system
• 24/7 Employee Assistance Programme by telephone and online