Administrator

Wellden Turnbull; Esher; On-site; GBP 15,000 - 18,000; Part time

Job summary

Wellden Turnbull in Esher is seeking a friendly, organised Administrator to support the office’s day-to-day operations and deliver a professional, welcoming experience for clients. This part-time role requires a minimum of 22.5 hours per week (three days, 09:00–17:30) with flexibility for additional hours.

The salary is £15,000 per annum, pro-rata for extra hours. Key tasks include scanning and filing documents, handling post, managing client records, greeting clients, and supporting colleagues

Qualifications

• Previous experience in an administrative, office support, reception, or customer service role.
• Excellent written and verbal communication skills, with a professional telephone manner.
• Strong organisational and time management skills, with the ability to prioritise a varied workload.
• High level of accuracy and attention to detail when handling documents, correspondence, and client records.
• Proficiency in Microsoft Office applications, particularly Outlook, Word, and Excel.
• Experience managing shared inboxes and responding to enquiries in a timely and professional manner.
• Ability to draft clear and accurate routine correspondence.
• Excellent interpersonal skills with a welcoming and client-focused approach.
• Ability to work independently, use initiative, and collaborate effectively as part of a team.
• A professional, reliable, and proactive approach to work.

Responsibilities

• Scanning and electronically filing documents.
• Receiving, sorting, and distributing incoming post.
• Preparing and sending outgoing post.
• Forwarding client correspondence to the appropriate recipients.
• Ordering and maintaining office supplies.
• Monitoring and responding to shared company inboxes and information/portal emails.
• Drafting routine correspondence, including fee quotations and reminder letters.
• Maintaining and monitoring client records and physical file storage.
• Greeting clients upon arrival for meetings and offering refreshments.

Skills

Office administration

Communication

Organization

Time management

Attention to detail

Microsoft Outlook

Microsoft Word

Microsoft Excel

Inbox management

Teamwork

Tools

Outlook

Word

Excel

Job description

Company Description Wellden Turnbull is an independent firm of Accountants, Tax Advisers, and Statutory Auditors, providing professional financial services to a broad range of clients. The firm delivers modern accounting solutions by leveraging the latest technology to simplify and streamline financial management. With extensive experience in accounting and tax services, Wellden Turnbull offers tailored support to help clients meet compliance requirements and optimize their financial position. Team members work in a collaborative environment focused on accuracy, client service, and continuous improvement.

Role Description

We are looking for a friendly, organised and proactive Administrator to join our team in Esher. This is a varied role that is central to the smooth day-to-day running of our office, providing administrative support to colleagues while delivering a professional and welcoming experience for our clients.

This position is offered on a part-time basis, with a minimum commitment of 22.5 hours per week (three days) 09:00 - 17:30, based at our Esher office. We are happy to consider candidates seeking additional hours, depending on their availability and the needs of the business. We can offer flexibility in how these hours are worked.

Salary: £15,000 per annum (based on 22.5 hours per week), with the salary adjusted on a pro-rata basis for candidates working additional hours.

Key Responsibilities

• Scanning and electronically filing documents.
• Receiving, sorting, and distributing incoming post.
• Preparing and sending outgoing post.
• Forwarding client correspondence to the appropriate recipients.
• Ordering and maintaining office supplies.
• Monitoring and responding to shared company inboxes and information/portal emails.
• Drafting routine correspondence, including fee quotations and reminder letters.
• Maintaining and monitoring client records and physical file storage.
• Greeting clients upon arrival for meetings and offering refreshments.

Qualifications

• Previous experience in an administrative, office support, reception, or customer service role.
• Excellent written and verbal communication skills, with a professional telephone manner.
• Strong organisational and time management skills, with the ability to prioritise a varied workload.
• High level of accuracy and attention to detail when handling documents, correspondence, and client records.
• Proficiency in Microsoft Office applications, particularly Outlook, Word, and Excel.
• Experience managing shared inboxes and responding to enquiries in a timely and professional manner.
• Ability to draft clear and accurate routine correspondence.
• Excellent interpersonal skills with a welcoming and client-focused approach.
• Ability to work independently, use initiative, and collaborate effectively as part of a team.
• A professional, reliable, and proactive approach to work.
• Ability to handle confidential and sensitive information with discretion and integrity