Administrator

QinetiQ Limited; Creagorry; On-site; GBP 25,000 - 28,000; Full time

Job summary

QinetiQ Limited in the Isle of Benbecula, Scotland, is seeking an Administrator to join the UK Estates Delivery team. You will support delivering planned activities, providing high-quality property operations services to customers and colleagues alike.

The role is 37 hours per week, full-time onsite with flexible hours. Key duties include helpdesk support via MMS (SAP), creating and administering work orders, and updating progress.

Qualifications

• Ability to communicate confidently with a range of people.
• Ability to work within procedures with limited supervision and guidance.
• Good organisational skills with the ability to multi-task.

Responsibilities

• Provide helpdesk support via MMS (SAP) for work requests.
• Create valid work orders from MMS notifications and assign to appropriate person.
• Administer maintenance work orders and update progress in MMS.
• Respond to customer enquiries by telephone or email; ensure orders are closed per policy.
• Filing and archiving of all orders and paperwork in line with policy.

Skills

Strong communication

Customer service

Organisational skills

Education

NVQ Level 3 in Business Administration

Tools

MMS (SAP)

Job description

Select how often (in days) to receive an alert:

Isle of Benbecula, Scotland, United Kingdom

Role Type: Permanent – Full Time

Package: £24,975 – £27,750 (salary dependent on experience) + Benefits

Role ID: SF20654

Are you ready to be part of the future? At QinetiQ, we’re not just imagining tomorrow we are creating it. From cutting-edge defence technology to ground-breaking innovations our mission is to empower and protect lives. Join us as an Administrator at our Benbecula site, where you will have the opportunity to work with cutting-edge technology in partnership with some of the most brilliant minds.

The Role

As the Administrator, you will be a member of the UK Estates Delivery team where you will provide support delivering planned or requested activities which will depend on the requirements of the individual task in order to effectively deliver high-quality property operations services to our customers and colleagues alike.

Your responsibilities will include:

• To provide helpdesk support, processing work requests received through the Maintenance Management System (MMS); currently SAP
• To build valid work orders from MMS notifications (assigning it to an appropriate person)
• To administer maintenance work orders
• To respond to customer enquiries by telephone or email, updating MMS with progress on outstanding work orders
• Filing and archiving of all works orders and associated paperwork / process documentation ensuring all work orders are closed correctly within company policy guidelines with any contractor Statutory certification attached

Essential experience of the Administrator :

• Ability to communicate confidently with a range of people
• Ability to work within procedures with limited supervision and guidance
• Good organisational skills with the ability to multi-task

Desirable qualifications for the Administrator :

• To have attained a Level 3 NVQ in Business Administration (or similar field) OR provide evidence of recent relevant administrative experience in a similar role
• Able to demonstrate a working knowledge of Microsoft Office and other IT applications

We value difference and we don’t have a fixed idea when it comes to background or education, provided you can show the required level of experience and willingness to learn then we would like to hear from you.

This role is 37 hours per week and is based out of our Benbecula facility in the Hebrides and this is a full-time onsite position but with flexibility of hours given.

The MOD Hebrides Range is operated by QinetiQ on behalf of the Ministry of Defence under the terms of the Long Term Partnering Agreement (LTPA) contract. The Missile Testing Range was built by the Royal Air Force between 1957 and 1958 to launch the Corporal Missile, Britain and America's first guided Nuclear Weapon and today consists of a Deep Range for complex weapons trials and in-service firings and an Inner Range for ground-based air defence campaigns.

Please note that all applicants for this role must be eligible for SC clearance, as a minimum.