Administrator

Usay Compare; Cotswold District; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

In-house training

Progression opportunities

Supportive team environment

Cirencester location

Job summary

Usay Compare is seeking a Customer & Sales Support Administrator in Cirencester to help advisers and keep office processes running smoothly. This varied, fast-paced role rewards accuracy, communication and teamwork.

You don't need prior insurance experience; full training is provided. The position is full-time, Monday–Friday, 8:30am–5pm, with in-house development and clear progression within a growing business.

Qualifications

• Experience in administration or office support.
• Confidence using Outlook, Word, Excel and other office tools.
• Strong written and verbal communication skills.
• Positive, adaptable and team-focused attitude.
• Ability to multitask, prioritise and work under pressure.

Responsibilities

• Manage data and processing documentation with accuracy and efficiency
• Quality check applications to ensure smooth progression
• Liaise with insurers and internal teams to resolve queries
• Handle customer service tasks including updating records and processing policy documentation
• Maintain spreadsheets and data logs with up-to-date, precise information

Skills

Administration

Communication

Multitasking

Teamwork

Time management

Tools

Outlook

Word

Excel

Job description

Join Usay Compare as an Administrator

We're looking for an organised, proactive and detail-driven Customer & Sales Support Administrator to join our friendly team in Cirencester. If you enjoy supporting others, keeping operations running smoothly, and delivering excellent customer service, this could be the perfect next step in your career.

About Usay Compare

Usay Compare is the UK's leading comparison service for Health and Protection Insurance. We help customers find the right policies with expert advice and outstanding service.

Our teams are friendly, supportive and ambitious, and as we continue to grow, we're committed to helping our people grow too.

The Role

As a Customer & Sales Support Administrator , you'll play a key role in supporting our advisers and ensuring our office processes run efficiently.

This is a varied and fast-paced role where accuracy, communication and teamwork are essential.

What You'll Be Doing

• Managing data and processing documentation with accuracy and efficiency
• Quality checking applications to ensure smooth progression
• Liaising with insurers and internal teams to resolve queries
• Handling customer service tasks, including updating records and processing policy documentation
• Maintaining spreadsheets and data logs with up-to-date, precise information

What We’re Looking For

You don't need previous insurance experience, full training is provided. However, you will need:

• Experience in administration or office support
• Confidence using Outlook, Word, Excel and other office tools
• Strong communication skills, both written and verbal
• A positive, adaptable and team-focused attitude
• The ability to multitask, prioritise and work well under pressure

What We Offer

• £26,228 basic salary
• Full-time, permanent role (Monday to Friday, 8:30am-5pm)
• Comprehensive in-house training and ongoing development
• Excellent progression opportunities within a growing business
• A supportive, fun and high-energy team environment
• Based at Usay House, South Cerney, Cirencester, GL7 5XZ

Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No Agencies please.