Administrator

Mears Group PLC; Coatbridge; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Pension

Enhanced Sick Pay

Eye test vouchers

Employee Assistance Programme

Wellbeing service

Mears Family Fun Day

Mears Rewards

Job summary

Mears Group PLC is seeking two Administrators in Coatbridge to support multiple teams, ensuring efficient and accurate administrative work. Roles include fixed-term and permanent contracts, with 40-hour weeks and start times 08:00–16:30.

The successful candidates will be proactive, methodical and able to work on their own initiative, maintaining records, producing reports and assisting with payroll and audits as required.

Qualifications

• Experience in administration or customer service.
• Ability to work on own initiative.
• Experience with high-volume, fast-turnaround admin tasks.
• Proactive and methodical approach.

Responsibilities

• Maintain accurate records, databases and documentation with data quality in mind.
• Produce reports, spreadsheets and KPI information to support decisions.
• Provide admin support including document management, audits and process improvement.
• Support operational activities such as system implementations and device rollouts.
• Assist with customer enquiries, community projects and social value reporting.
• Handle payroll admin including timesheets and reconciliations.

Skills

Communication

Microsoft Office

Prioritisation

Admin/CS experience

Job description

Annual salary: up to £28,072.84

Administrator X 2

Location - Coatbridge

Contract – 1 X Fixed Term Contract / working 40 hours per week 08.00 – 16.30 & 1 X Permanent / working 40 hours per week 08.00 – 16.30

Salary - £28,072.84 Per Annum, Plus Great Company Benefits.

We are looking for 2 X Exceptional Administrator who are proactive, methodical, confident, able to work on their own initiative and support multiple teams within our business on a fixed term contract.

Please note – There are 2 roles available here and the role responsibilities may slightly differ. Specific details to be discussed at interview.

Mears have continued investment in the North Lanarkshire community for the long-term. We have a commitment to deliver excellent services to residents, whilst bringing community and training benefits to the North Lanarkshire community in a sustainable way.

Our ambition is to be recognised as the most trusted, large private provider, working with the public sector by 2025. Our approach prioritises where we can have the greatest impact and supports a culture that fully integrates sustainability and purpose beyond profit. This is underlined by our strategy, which through robust, ethical and transparent practices is built upon.

About The Role

The successful Administrator’s will be assertive, positive and flexible with the desire to be that person that everyone turns to for support!!

You will support the team in maintaining the smooth operation of the department; ensuring all administrative procedures are undertaken in accordance with department requirements and in a timely and accurate manner and helping to provide a service to clients that is efficient and effective.

Key for this is to be experienced in working with high volume and fast turnarounds maintaining an efficient and accurate approach.

Key Responsibilities

• Maintain accurate records, databases, and documentation while ensuring data quality and compliance.
• Produce reports, spreadsheets, KPI information, and analyse data to support business performance and decision-making.
• Provide administrative support to the Business, including document management, audits, and process improvement initiatives.
• Support operational activities, including system implementations, PDA/device rollouts, user administration, and team administration.
• Investigate queries and support reporting, performance tracking, and action management.
• Assist with customer complaints administration, community engagement projects, fundraising initiatives, and social value reporting.
• Provide payroll and financial administration, including processing timesheets, payroll submissions, reconciliations, and job costing support.

Key Criteria

• Good level of verbal and written communication
• IT literate – strong knowledge and understanding of Microsoft packages
• Ability to prioritise and manage workload to deadlines
• Previous experience in Administration or customer service would be ideal

Benefits

• Pension Scheme
• Enhanced Sick Pay
• Family friendly policy to include enhanced maternity/paternity leave and much more.
• Refer a friend scheme (total award £1000)
• Share saver scheme
• Eye test vouchers
• Employee Assistance Programme (Access to Free counselling service)
• Wellbeing service (Access to trained mental health & wellbeing advisors)
• Mears Annual Family Fun Day for you and your family to places like Blairdrummond Safari Park, M&Ds Themepark, fully paid for including lunch
• Mears Rewards - A performance recognition platform whereby you can be rewarded in high street vouchers

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.

Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.