Administrator

Jurni Limited; Cannock; Remote; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Comprehensive training and personal发展

Enhanced pension contribution

Free parking

Job summary

Jurni Leasing in Cannock is seeking an organised Administrator to support our busy Maintenance Team and keep our customers' vehicles moving.

You’ll coordinate servicing, liaise with dealerships and contractors, and manage maintenance bookings from start to finish, while updating our CRM.

Full training provided; the role is office-based, permanent, and offers a starting salary of £25,000 with progression opportunities.

Qualifications

• Experience in an administration role.
• Excellent organisation and time-management skills.
• Strong attention to detail.
• Ability to prioritise and manage several tasks at the same time.
• Proactive approach — you’ll spot what needs doing and get on with it.
• Confidence speaking to customers, suppliers and colleagues.
• Good written and verbal communication skills.
• Ability to remain calm and solution-focused when things get busy.
• Previous automotive, vehicle maintenance or helpdesk experience would be an advantage, but it isn't essential — full training will be provided.

Responsibilities

• Coordinate maintenance and servicing to keep customers’ vehicles moving.
• Deal with customers, dealerships and maintenance providers to keep jobs moving.
• Manage maintenance jobs from booking through to completion.
• Respond to customer and supplier emails and handle incoming calls.
• Monitor outstanding maintenance jobs and follow up to ensure on-time completion.
• Build positive relationships with customers, suppliers and colleagues.
• Update customer and vehicle information on the CRM accurately.
• Maintain maintenance records and inspection paperwork.
• Help resolve problems and respond quickly when plans change.
• Support the wider team with general administration.

Skills

Administration experience

Organised

Time management

Communication skills

Customer focus

Problem solving

Calm under pressure

Tools

CRM systems

Job description

Join a growing team and build your career in automotive!

Jurni Leasing | Full-Time | Office-Based

At Jurni Leasing, we’re growing fast. We’re one of the UK’s largest vehicle leasing brokers, working with major vehicle manufacturers, dealerships and funders across the UK.

We’re looking for an organised, confident and proactive Administrator to join our busy Maintenance Team.

You don’t need to be an automotive expert to succeed in this role. What matters most is that you’re a great administrator, enjoy helping customers, can manage multiple tasks at once and are someone who likes getting things done.

What will you be doing?

You’ll play an important role in keeping our customers and their vehicles moving by coordinating maintenance and servicing efficiently and professionally.

No two days will be exactly the same.

Responsibilities

You’ll be dealing with customers, dealerships and maintenance providers, keeping jobs moving and making sure issues are resolved quickly.

Your day-to-day responsibilities will include:

• Speaking with customers to arrange servicing, repairs, tyre replacements and routine maintenance
• Liaising with dealerships, garages and maintenance contractors to arrange and coordinate work
• Managing maintenance jobs from booking through to completion
• Responding to customer and supplier emails and handling incoming calls
• Monitoring outstanding maintenance jobs and following up to make sure they are completed on time
• Building positive relationships with customers, suppliers and colleagues
• Updating customer and vehicle information accurately on our CRM
• Maintaining maintenance records, compliance documentation and inspection paperwork
• Helping resolve problems and responding quickly when something doesn't go to plan
• Supporting the wider team with general administration as required

What are we looking for?

We're looking for someone who is experienced in administration and enjoys working in a busy, customer-focused environment.

You’ll ideally have:

• Previous experience in an administration role
• Excellent organisation and time-management skills
• Strong attention to detail
• The ability to prioritise and manage several tasks at the same time
• A proactive approach — you’ll spot what needs doing and get on with it
• Confidence speaking to customers, suppliers and colleagues
• Good written and verbal communication skills
• The ability to remain calm and solution-focused when things get busy
• A positive attitude and willingness to learn
• The confidence to make sensible decisions and resolve problems independently

Previous automotive, vehicle maintenance or helpdesk experience would be an advantage, but it isn't essential — full training will be provided.

Why join Jurni Leasing?

This is a great opportunity to join a fast-growing business where your work genuinely makes a difference.

You'll be joining a friendly and supportive team, with the opportunity to develop your knowledge of the automotive and vehicle leasing industry while building on your existing administration experience.

If you're someone who is organised, reliable, commercially aware and enjoys solving problems and helping people, we'd love to hear from you.

• Comprehensive training and personal development
• Enhanced pension contribution
• Free parking

This role is permanent, full time and based in Cannock. The salary starts at £25,000 per annum.

To be honest, we don’t do much outbound marketing. So, if you give us your name and email address, we’re unlikely to spam you. But we will send you the latest stuff written for people like you. Sound good?