Administrator

Sphere Solutions; Bristol; On-site; GBP 20,000 - 28,000; Full time

Benefits offered by this job

Annual leave

Pension

Training

Wellbeing support

Discounts

Family leave

Job summary

Sphere Solutions are recruiting for an Administrator to join an established property maintenance and refurbishment contractor delivering planned maintenance, responsive repairs, retrofit and improvement works across social housing and public-sector buildings.

The successful candidate will log and update jobs, schedule appointments, liaise with tenants and residents, communicate with clients and teams, monitor emails, and raise POs to support maintenance contracts.

Qualifications

• Previous customer service or administration experience.
• Strong communication and organisational skills.
• Confident using computer systems and client portals.
• Ability to prioritise workloads and meet deadlines.
• A proactive, professional and team-focused approach.

Responsibilities

• Log and update jobs on internal systems.
• Schedule appointments and liaise with tenants and residents.
• Communicate with clients, engineers, subcontractors and operational teams.
• Monitor emails and update client portals.
• Prepare and submit regular client reports.
• Raise purchase orders and assist with general administration.
• Support the Contracts Manager to ensure the smooth delivery of maintenance contracts.

Skills

Communication

Organisational Skills

Customer Service

Tools

Microsoft Office

CRM systems

Job description

Sphere Solutions are recruiting for an Administrator to join an established property maintenance and refurbishment contractor delivering planned maintenance, responsive repairs, retrofit and improvement works across social housing and public-sector buildings.

Key Responsibilities

• Log and update jobs on internal systems.
• Schedule appointments and liaise with tenants and residents.
• Communicate with clients, engineers, subcontractors and operational teams.
• Monitor emails and update client portals.
• Prepare and submit regular client reports.
• Raise purchase orders and assist with general administration.
• Support the Contracts Manager to ensure the smooth delivery of maintenance contracts.

Requirements

• Previous customer service or administration experience.
• Strong communication and organisational skills.
• Confident using computer systems and client portals.
• Ability to prioritise workloads and meet deadlines.
• A proactive, professional and team-focused approach.

What's on Offer

• 25 days' annual leave plus bank holidays.
• Training and career progression opportunities.
• Pension and salary sacrifice schemes.
• Wellbeing support and counselling services.
• Retail and lifestyle discounts.
• Enhanced family leave and occupational sick pay.

The successful candidate will be joining a growing organisation committed to quality service delivery, teamwork and creating a supportive, inclusive working environment.

Please note: The role is subject to background, identity and security checks before employment commences.