Administrator

Cambian Group Plc; Birmingham; On-site; GBP 17,000 - 28,000; Full time

Benefits offered by this job

Flexible working

25 days holiday

Leadership development programme

Employee wellbeing / assistance

Job summary

Cambian Group Plc is seeking a proactive Children Home Administrator in Birmingham. You will handle phone inquiries, prepare documents, and maintain admin systems to support the Home Manager. You will ensure accurate records, filing, and timely reporting to Local Authorities where required.

The role involves using Word, Excel, Access and PowerPoint, keeping staff records, and coordinating with IT and suppliers. A proactive approach to safeguarding and admin excellence is essential.

Qualifications

• Experience in admin duties or office support is beneficial.
• Ability to produce accurate documents and reports.
• Familiarity with confidential records handling.

Responsibilities

• To answer telephone calls in a professional manner, take accurate messages and return calls at the Home Manager's request.
• To produce accurate and well-presented documents using Word, Excel, Access and PowerPoint.
• To undertake typing/word processing, including confidential reports for Local Authorities, assessments, review records, letters, memos, etc.
• To carry out routine filing and set up and manage filing systems, including archiving records.
• To maintain and replenish stationery stock.
• To maintain staff records including appraisals, sickness reports, annual leave and TOIL records.
• To operate and maintain all office equipment and liaise with IT services or contractors to report or correct issues.
• To minute internal and external meetings to a high standard.
• To monitor orders, deliveries, invoices and agency timesheets and ensure they are coded, authorised and forwarded in accordance with procedures.
• To monitor and order household and cleaning products.
• To assist the Home Manager in the completion of statistical returns by preparing statistics and occupancy returns and evaluating data.
• To manage the database, inputting and updating information as required.
• To monitor and report maintenance issues in line with procedures.
• To monitor health and safety requirements and maintain records.

Skills

Telephone handling

Communication

Office software

Tools

Word

Excel

Access

PowerPoint

Job description

Children Home Administrator

Location:Hodge Hill, Birmingham

Pay:Pay Up to £27,600(depending on experience and qualifications)

Who we are;

CareTech supports adults with complex needs and care for children and young people, offering carefully designed programmes in specialist services, many of which have schools and residential services attached.

Our services include modern outward looking residential care for children, young people and adults and we operate a significant range of supported living schemes that include individual flats, houses and grouped accommodation arrangements.

What will you benefit from

• Flexible working Monday to Friday
• Holiday: 25 days holiday
• Progression: If career development is your thing, most of our managers have been promoted from within our group through our leadership programme
• Wellbeing: a host of wellbeing tools and advice, including employee assistance
• Stunning working environments in beautiful houses and locations, with the very best facilities for our teams
• Refer a friend scheme that offers a bonus every time you refer a friend or family that joins us

The Role of an Administrator

Key Responsibilities:

• To answer telephone calls in a professional manner, take accurate messages and return calls at the Home Manager's request.
• To produce accurate and well-presented documents using a range of systems including Word, Excel, Access and PowerPoint.
• To undertake typing/word processing, including confidential reports for Local Authorities, assessments, review records, letters, memos, etc.
• To carry out routine filing and set up and manage filing systems as appropriate, including archiving records in line with procedures.
• To maintain and replenish stationery stock.
• To maintain staff records including appraisals, sickness reports, annual leave and TOIL records.
• To operate and maintain all office equipment and liaise with IT services or contractors, as relevant, to report or correct technical issues.
• To minute internal and external meetings to a high standard.
• To monitor orders, deliveries, invoices and agency timesheets and ensure they are coded, authorised and forwarded in accordance with St Christopher's procedures.
• To monitor and order household and cleaning products.
• To assist the Home Manager in the completion of statistical returns by preparing statistics and occupancy returns and evaluating data.
• To manage the database, inputting and updating information as required.
• To monitor and report maintenance issues in line with procedures.
• To monitor health and safety requirements and maintain records.
• To assist the Home Manager in keeping and updating the petty cash records and other financial accounts for the home, and assist with the system of invoicing in line with St Christopher's financial procedures.
• To adhere to and promote Cambian's Equality and Diversity policy in all aspects of the work and to actively challenge discriminatory practice.
• To be aware of and adhere to Cambian's Health and Safety policy at all times.
• To be aware of and adhere to all relevant financial procedures and report any discrepancies to your manager immediately.
• To promote and implement all of Cambian's policies and procedures and report to a line manager, or other appropriate person, malpractice or evidence which may suggest it.
• To ensure that all work undertaken by yourself and those you supervise is conducted to the highest professional standards and to lead by example.
• To attend supervision as arranged with your line manager and participate in Cambian's appraisal scheme.
• To keep abreast of good practice and attend relevant training in order to develop own skills, knowledge and experience, in accordance with a personal development plan.

Requirements for an enhanced DBS and reference checking will be undertaken in line with government regulations and safer recruitment best practices. Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks, it may extend the processing time. All young people are equally entitled to have their needs met in a fair and balanced way.

We will conduct online searches of shortlisted candidates. This check will be part of a safeguarding check, and the search will purely be based on whether an individual is suitable to work with children. As care must be taken to avoid unconscious bias and any risk of discrimination, a person who is not on the appointment panel will conduct the search and will only share information if and when findings are relevant and of concern.

Employees are responsible for promoting equal opportunities for all and for challenging any behaviour or practice which discriminates against any young person or colleague on the grounds of race, religion, disability, age, gender, sexual orientation or any other perceived difference.

CareTech Community Services are proud to inform you that they are a Disability Confident Leader.

Safeguarding Statement

Cambian are committed to promoting the safeguarding and welfare of all children within our care. All applicants must be willing to undergo an enhanced DBS check and must be able to provide at least two references covering the past two years. Applicants must also provide reference information for all positions related to working with children and the vulnerable and details of employment going back to full time education.