Administrative Support Specialist – Mental Health Services

NHS Scotland; Paisley; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

NHS Pension Scheme

Flexible working options

Employee assistance programme

Job summary

NHS Greater Glasgow and Clyde is seeking a committed administrative professional to join the Administrative Support Team at Dykebar Hospital. The role provides secretarial support to Community Mental Health, Addictions, and Learning Disability services, handling calls, emails, diaries, and meetings while maintaining confidentiality and data protection standards.

The post is a permanent 36-hour role with flexible cover across the team, delivering high-quality admin services and ensuring efficient

Qualifications

• Competence in MS Word, Outlook, Excel, PowerPoint and Access.
• Experience in an office or administrative environment.
• Knowledge of office systems, procedures and equipment.
• Audio typing skills.
• Excellent verbal and written communication skills.
• Good organisational skills with the ability to prioritise workload.
• Understanding of confidentiality, information governance, and data protection requirements.
• Ability to work independently and as part of a team.

Responsibilities

• Provide high-quality administrative and secretarial service to multidisciplinary teams.
• Manage diaries, appointments, meeting arrangements, room bookings and hospitality.
• Act as first point of contact for enquiries via telephone, email and in person.
• Maintain filing systems and process mail; support records management.
• Assist with procurement, minute taking and cross-cover for the admin team.

Skills

MS Word

Outlook

Excel

PowerPoint

Access

Audio typing

Verbal and written communication

Organisational skills

Education

ECDL certificate

SVQ Administration qualifications

Tools

Electronic patient record systems

Job description

NHS Greater Glasgow and Clyde is seeking a committed administrative professional to join the Administrative Support Team at Dykebar Hospital. The role provides secretarial support to Community Mental Health, Addictions, and Learning Disability services, handling calls, emails, diaries, and meetings while maintaining confidentiality and data protection standards.

The post is a permanent 36-hour role with flexible cover across the team, delivering high-quality admin services and ensuring efficient