Administrative Support - Production

Duravant; Corby; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

25 days holidays

Health and well-being benefits

Education and training programs

Volunteer opportunities

Job summary

FMH Conveyors, part of the Duravant family, is seeking an Operations Co-ordinator to join the Internal Sales and Operations Team in a office-based role. You will process new customer orders, generate manufacturing works orders, and track orders from production to delivery, helping us achieve KPIs on revenue recognition and on-time deliveries.

You will work within an established team, aligning with our core values and contributing to continuous improvement in a manufacturing environment.

Qualifications

• Experience with an ERP system desirable (FMH use Sage X3)
• Experience in a manufacturing environment would be an advantage
• Excellent communication skills at all levels
• Full driving licence

Responsibilities

• Handle and process new customer sales orders
• Create and issue corresponding manufacturing works orders
• Track critical parts orders through the business to delivery
• Support achieving KPIs on revenue realisation and on-time deliveries
• Track and close works orders to be delivered and invoiced
• Help manage the intercompany extended warehouse program
• Handle parts enquiries from customers
• Other tasks may be assigned as the business needs
• Strive to exhibit Duravant Core Values

Skills

Communication skills

ERP awareness

Tools

Sage X3

Job description

FMH Conveyors, a member of the Duravant family of operating companies, designs and manufactures products and services for truck loading and unloading applications. The BestFlex and BestConnect brands lead the market in flexible gravity and powered conveyors, while MaxxReach and BestReach are the premier brands in telescopic and rigid conveyor systems. Known worldwide for their durability and reliability, FMH Conveyors products are engineered to support material handling applications for distribution centres, e-commerce, parcel post, retail stores, and a variety of manufacturers to help maximize productivity and increase efficiency.

Operations Co‑ordinator

We’re adding an Operations Co‑ordinator to our Internal Sales and Operations Team! This role will involve handling and processing new customer orders, creating and issuing manufacturing works orders, tracking parts orders through the production and assembly stages through to delivery, track and complete works orders, and drive towards achieving KPIs on revenue recognition and on-time deliveries. This is an office‑based role, and you may be required to take on other tasks as the business requires.

Essential Duties and Responsibilities

• Handle and process new customer sales orders
• Create and issue corresponding manufacturing works orders
• Track critical parts orders through the business to delivery
• Support achieving KPIs on revenue realisation and on-time deliveries
• Track and close works orders to be delivered and invoiced
• Help manage the intercompany extended warehouse program
• Handle parts enquiries from customers
• Other tasks may be assigned as the business needs
• Strive to exhibit Duravant Core Values

Requirements

• Experience with an ERP system desirable (FMH use Sage X3)
• Experience in a manufacturing environment would be an advantage
• Excellent communication skills at all levels
• Full driving licence

Benefits

• Compensation: competitive compensation
• Benefits: comprehensive benefit packages designed to support employees' health, well‑being, and financial security
• Development: education and training programs
• Time off: 25 days holidays plus public holidays
• Driven team members: cross‑functional, collaborative environment focused on delivering results
• Core values: teamwork, respect, integrity, winning spirit, sense of urgency
• Culture: driven by our number one asset - our employees, and their successes
• Doing good: volunteer opportunities throughout the year

Additional Information

This is a great opportunity for somebody starting out a career in an Operations or Sales based position, or for somebody with experience in processing production works and customer sales orders through an ERP system.