Administrative Support Officer (Social Prescribing)

Chorley Council and South Ribble Borough Council; Leyland, Nottingham; Hybrid; GBP 28,000 - 29,000; Full time

Benefits offered by this job

25 days annual leave

Hybrid/agile working from day one

Local Government pension

Healthcare Cash Plan

Cashback website access

Volunteering days

Free parking

Job summary

Chorley Council and South Ribble Borough Council in Leyland is seeking an Administrative Support Officer to join the Social Prescribing team within the Wellbeing and Resilience service. This full-time, permanent post supports health and wellbeing by connecting people with community groups and local services.

As the first point of contact for service users and partners, you will handle referrals, maintain records, and provide admin support to Social Prescribing Link Workers.

Qualifications

• Empathy for clients and colleagues in initial contact
• Strong organisational abilities to manage referrals and records
• Good IT literacy with experience using Microsoft Excel

Responsibilities

• Initial point of contact for Social Prescribing enquiries via email or phone.
• Triaging referrals and conducting welcome calls.
• Provide wider administrative support to the team and assist with outreach drop-ins.

Skills

Empathy

Organisational skills

IT literacy

Tools

Microsoft Excel

Job description

Role: Administrative Support Officer

Location: Civic Centre, West Paddock, Leyland, PR25 1DH

Contract: Full time (36.25 hours per week) / Permanent

Salary: £27,709 - £28,153

Closing Date: 11 November 2026

We are seeking an organised, proactive, and compassionate Administrative Support Officer to join our Social Prescribing team, working within a wider Wellbeing and Resilience service. This is an exciting opportunity to support a service that helps people improve their health and wellbeing by connecting them with community groups, activities, and local services.

As the first point of contact for many service users and partner organisations, you will play a vital role in ensuring the smooth operation of the Social Prescribing service. You will provide high-quality administrative support to Social Prescribing Link Workers and help maintain accurate records, manage referrals, and support service delivery.

What you’ll be getting up to

• Initial point of contact for all those wanting to engage with the Social Prescribing Team. This could be by email, or by telephone.
• Triaging referrals by conducting welcome calls.
• Provide wider administrative support to the team to ensure the smooth running of the service.
• Supporting the Social Prescribing Team in organising outreach drop ins.

Who we’re looking for

• Someone who can support social prescribing clients with empathy from the first point of contact.
• Someone with strong organisational skills.
• Good IT Literacy with strong experience using Microsoft Excel.

Other requirements

• This role may require some travel around our boroughs. You should have a valid driving licence or the equivalent mobility.
• Successful applicants will be subject to a DBS check (applied and paid for by the Council).

Our Benefits

• 25 days annual leave plus bank holidays (and Christmas shutdown)
• Hybrid/agile working from day one
• Local Government pension
• Healthcare Cash Plan for cash back on health treatments
• Cashback website access for savings on brands you love
• Volunteering days
• Free parking

Many of our colleagues work flexibly for us. We’re always open to conversations around different working arrangements.

About Us

At South Ribble Council, our mission is to provide a first-class service and improve the quality of life for our communities. Our staff are our greatest resource in helping us achieve this. They’re at the heart of everything we do and are crucial to the delivery of excellent services.

Working Together

We share a number of our services with Chorley Council. This allows for improved resilience across both councils and provides numerous benefits to our operations. Whilst some staff and back‑end processes are shared between the Councils, both Councils still retain sovereignty and have separatestrategies and corporate plans.

Equal Opportunities

We believe that everyone has the right to be treated with dignity and respect. We are committed to the elimination of unfair and unlawful discrimination and prejudice in all our policies, procedures, and practices. We’re committed to making our recruitment practices barrier‑free and accessible to everyone. This includes making adjustments for disabled people, neurodiverse people or people with long‑term health conditions. If you are disabled or your last employer was the armed forces, and you meet all the essential criteria of a post, you will be guaranteed an interview.