Administrative Support Officer

Hampshire County Council; Winchester; On-site; GBP 29,000 - 32,000; Part time

Benefits offered by this job

Hybrid working

Job summary

Hampshire County Council is seeking an Administrative Support Officer to join the Educational Psychology Service in Winchester. You will provide essential administrative support to Educational Psychologists working with children, families, schools and partner agencies across Hampshire.

This role requires an experienced administrator in a fast-paced environment, with strong IT skills in Microsoft 365, excellent written English, and the ability to manage deadlines, prioritise tasks, and deliver

Qualifications

• GCSEs English and Maths at Grade C/4 or above.
• Significant experience delivering a wide range of administrative functions.
• Excellent written English; strong attention to detail and formatting documents in MS Word.

Responsibilities

• Be the first point of contact for telephone calls and visits to the team, delivering excellent customer service.
• Check and format confidential reports relating to children and young people, ensuring accuracy in grammar, spelling and presentation.
• Process, distribute and maintain records and correspondence, ensuring statutory and corporate deadlines are met.
• Coordinate training courses, conferences and events, including preparing materials, registers and communications.
• Produce correspondence, reports and publications using Microsoft 365 applications.
• Support financial processes, including payment requests and basic budget monitoring.
• Gather data, manage competing priorities and provide administrative support across the service.

Skills

Customer service

Attention to detail

Communication

Organisational skills

Teamwork

Independent work

Education

GCSE English & Maths (Grade C/4+)

Tools

Microsoft Word

Excel

Outlook

OneNote

Job description

Administrative Support Officer

Job Reference: HCC625046
Salary Range: £28,697 - £31,573 per annum
Work Location: Elizabeth II Court, Winchester (Hybrid Working)
Hours per week: 37
Contract Type: Temporary (12 months)
Closing Date: 5 October 2026
Interview Date: 20 October 2026
Applications will be reviewed as soon as they are received, therefore the advert may close early.

The Role:

Joining Hampshire Educational Psychology Service as an Administrative Support Officer, you'll be part of a supportive team that makes a real difference to the lives of children and young people across Hampshire.

An experienced administrator who thrives in a fast‑paced and varied environment, you’ll be a key member of our Administrative Support Team and provide comprehensive administrative support to Educational Psychologists working with children, young people, families, schools and partner agencies across Hampshire. You’ll play an instrumental role in ensuring our service runs smoothly and continues to deliver high‑quality support to children and young people.

What you’ll do:

• Be the first point of contact for telephone calls and visits to the team, delivering excellent customer service.
• Check and format confidential reports relating to children and young people, ensuring accuracy in grammar, spelling and presentation.
• Process, distribute and maintain records and correspondence, ensuring statutory and corporate deadlines are met.
• Coordinate training courses, conferences and events, including preparing materials, registers and communications.
• Produce correspondence, reports and publications using Microsoft 365 applications.
• Support financial processes, including payment requests and basic budget monitoring.
• Gather data, manage competing priorities and provide administrative support across the service.

What we’re looking for:

• GCSEs (or equivalent) in English and Mathematics at Grade C/4 or above.
• Significant experience delivering a wide range of administrative functions.
• Excellent written English skills, with strong attention to detail and experience formatting documents in Microsoft Word.
• High levels of IT skills, including Microsoft 365 applications such as Word, Excel, Outlook and OneNote.
• Strong communication and interpersonal skills, with the ability to work effectively with a wide range of people.
• Proven organisational skills, with the ability to prioritise workloads and work independently.
• A proactive team player who takes ownership, remains flexible and supports colleagues to achieve shared goals.

• Make a meaningful contribution to a respected service that supports children, young people, families and schools across Hampshire.
• Join a friendly, supportive and professional team that values accuracy, collaboration and continuous improvement and is committed to delivering high-quality services.
• Enjoy a varied role where no two days are the same.
• Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice.
• A competitive benefits package that includes generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. Find more information here.

Applicants can expect to hear from us within two weeks of the advertised closing date.

Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying.

Other roles you may have experience of may include: Administrative Officer, Team Support Officer, Senior Administrative Assistant, Senior Administrative Officer, Support Services Officer, Business Support Officer, Educational Psychology Support Officer, Service Delivery Coordinator

Travel Requirements:

You may be required to visit other locations within Hampshire, and therefore need to have the ability to travel, as necessary.

The post is subject to a Criminal Records Check. As such, please note that under safer recruitment requirements for Children’s Services, references will be requested prior to interview.