Administrative Support Officer – Education Services (Hybrid)

Hampshire County Council; Winchester; Hybrid; GBP 29,000 - 32,000; Part time

Benefits offered by this job

Hybrid working

Job summary

Hampshire County Council is seeking an Administrative Support Officer to join the Educational Psychology Service in Winchester. You will provide essential administrative support to Educational Psychologists working with children, families, schools and partner agencies across Hampshire.

This role requires an experienced administrator in a fast-paced environment, with strong IT skills in Microsoft 365, excellent written English, and the ability to manage deadlines, prioritise tasks, and deliver

Qualifications

• GCSEs English and Maths at Grade C/4 or above.
• Significant experience delivering a wide range of administrative functions.
• Excellent written English; strong attention to detail and formatting documents in MS Word.

Responsibilities

• Be the first point of contact for telephone calls and visits to the team, delivering excellent customer service.
• Check and format confidential reports relating to children and young people, ensuring accuracy in grammar, spelling and presentation.
• Process, distribute and maintain records and correspondence, ensuring statutory and corporate deadlines are met.
• Coordinate training courses, conferences and events, including preparing materials, registers and communications.
• Produce correspondence, reports and publications using Microsoft 365 applications.
• Support financial processes, including payment requests and basic budget monitoring.
• Gather data, manage competing priorities and provide administrative support across the service.

Skills

Customer service

Attention to detail

Communication

Organisational skills

Teamwork

Independent work

Education

GCSE English & Maths (Grade C/4+)

Tools

Microsoft Word

Excel

Outlook

OneNote

Job description

Hampshire County Council is seeking an Administrative Support Officer to join the Educational Psychology Service in Winchester. You will provide essential administrative support to Educational Psychologists working with children, families, schools and partner agencies across Hampshire.

This role requires an experienced administrator in a fast-paced environment, with strong IT skills in Microsoft 365, excellent written English, and the ability to manage deadlines, prioritise tasks, and deliver