Family Time Supervisor

Hampshire County Council; Havant; Hybrid; GBP 28,000 - 31,000; Full time

Benefits offered by this job

Flexible working options

Hybrid working

Health Assured Employee Assistance

Local Government Pension Scheme

Generous annual leave

Job summary

Hampshire County Council is seeking a Family Time Supervisor to support children in care. You will supervise contact sessions, observe interactions, and maintain clear records for potential court proceedings.

In this role you will build relationships with parents, social workers and foster carers, ensuring safeguarding is upheld. The position requires flexibility, with two later evenings and one Saturday every four weeks, and operates on a hybrid working pattern.

Qualifications

• Experience working with children and families in need.
• Strong safeguarding knowledge and procedures.
• Proficient IT skills and ability to maintain records.
• Excellent communication and interpersonal abilities.

Responsibilities

• Supervise and facilitate contact sessions across settings.
• Manage challenging situations with a child-focused approach.
• Document contacts accurately within agreed timescales.
• Build relationships with parents, social workers and children.
• Attend meetings and training and follow Hampshire County Council policies.

Skills

Experience with children and families

Safeguarding knowledge

IT skills

Communication skills

Driving licence

Job description

Select how often (in days) to receive an alert:

Family Time Supervisor

Job Reference: HCC624918
Salary Range: £27,780 - £30,564 per annum.
Work Location: Kent Road Family Centre, Gosport and Sharps Copse Children and Families Centre, Havant (Hybrid Working)
Hours per week: 37
Contract Type: Permanent
Closing Date: 23 September 2026

The Role:

Joining our South East team as aFamily Time Supervisor, you will play a vital role in supporting children of all ages in the care of Hampshire County Council. You will help create a safe, nurturing environment that enables meaningful family time, sensitivelyobservingcontact sessions,maintainingdetailedrecordsand preparing clear, professional reports that may contribute to court proceedings. This is a rewarding opportunity to make a real difference and help improve outcomes for children and families.

What you’ll do:

• Supervise andfacilitatecontact sessionsin various settings, ensuring child safety, providing transport, and intervening if contact becomes unsafe.
• Manage challenging situations, including stopping contact when it is not in the child’s best interest, whilemaintaininga child-focused approach.
• Prepare for and document contactsaccurately within agreed timescales, adhering to legal and policy requirements.
• Build effective relationshipswith parents, social workers, foster carers, and children, whiledemonstratingsafeguarding awareness and reporting concerns promptly.
• Work collaboratively as part of a team, attending meetings, training, andcomplying withall relevant guidelines, legislation, and Hampshire County Council policies.

What we’re looking for:

• Experience & Knowledge: Proven experience working with children and families in need, with strong understanding of child development and safeguarding practices.
• Communication & Interpersonal Skills: Excellent IT, verbal communication, listening, and observation skills; ability to build effective relationships with children, carers, and professionals.
• Professional Attributes: Capacity to handle challenging situations, remain professional and non-judgemental and work flexibly.
• Decision-Making & Initiative: Ability to make independent judgments and use initiative.
• Organisational Skills: Skilled in maintaining accurate records and presenting information clearly and concisely.
• Ability to meet travel requirements of the role: a full UK driving licence and access to a reliable vehicle are essential.

You willbe requiredto work flexibly including working two later evenings per week and 1 in 4 Saturdays to support family needs.

• Join a supportive team that values collaboration and professional development.
• Flexible working options, including a 9-day fortnight and hybrid working.
• Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice.
• Competitive benefits package, including generous annual leave, occupational sick pay, and access to the Local Government Pension Scheme. Find more informationhere .

Applicants can expect to hear from us within two weeks of the advertised closing date.

Important: You must already have the right to work in the UK. We are currently unable to offer sponsorship for this role.

Other roles you may be searching for mayinclude:FamilyContact Supervisor,Child Contact Coordinator, Contact Support Worker,Child Contact Practitioner

Travel Requirements:

You will be required to travel to various locations within Hampshire and the Isle of Wight or other local authority, and it is essential that you have a current drivers’ licence and access to a reliable vehicle on a regular basis.

The post is subject to a Criminal Records Check. As such, please note that under safer recruitment requirements for Children’s Services, references will be requested prior to interview.

Contact Details for an Informal Discussion:

Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.

We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.