Administrative Support

NHS Professionals; Greater Lincolnshire; Presencial; GBP 12 000 - 17 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive pay

Bank shifts access

Training opportunities

Pension scheme

Resumo da oferta

NHS Professionals is seeking an Administrative Support to provide efficient secretarial and administrative assistance to CAMHS/Neurodevelopmental services within the NHS Trust network. The role covers secretarial tasks, appointment scheduling, and high-quality documentation using Word and SystmOne.

You will interact with patients, visitors and staff, maintaining confidentiality and a professional approach. Prior reception experience and strong organisational skills are essential for success in

Qualificações

• Previous reception experience and a strong administrative background.
• High standard of customer service with confidentiality and discretion.

Responsabilidades

• Provide efficient secretarial and administrative support to CAMHS/Neurodevelopmental services.
• Communicate professionally with patients, visitors and staff in person, by phone or in writing.
• Produce high-quality documents in Word and systems in use (SystmOne).
• Book appointments and manage ledgers and recall systems as required.

Conhecimentos

Administrative skills

Reception experience

Customer service

Ferramentas

SystmOne

Microsoft Word

Descrição da oferta de emprego

Job Title: Administrative Support

Hours: Monday Friday 09 00

Location: Rotherham Doncaster and South Humber NHS FT

Trust Location: St Nicholas House, Shelford Street, Scunthorpe, DN15 6NU

Contract Type: Temporary for 3 months.

Reference: 92292

What you ll be responsible for:

Responsible for providing an efficient secretarial and administrative support service to the CAMHS/Neurodevelopmental services.

Communicate effectively, accurately and professionally, applying discretion and empathy where necessary, with written, telephone and face to face contact, with patients, visitors, other Trust staff and external agencies.

Assist in the production of high-quality documentation, using Microsoft Word and SystmOne, including confidential letters, non-accidental injury reports, case conference reports, housing reports etc.

Deal with telephone enquiries in a courteous and efficient manner, recording messages as per agreed systems and escalating as per protocols. Book appointments, assessments and groups/clinics in line with contracted requirements and maintain appointment ledgers and recall systems on SystmOne.

You ll learn the following whilst working at the trust:

An in depth understanding of the roles and responsibilities involved in working within the NHS.

Knowledge of the systems used, to effectively complete your role to the highest standard at all times.

A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation.

You ll have the following skills/experience:

Previous Reception experience.

Strong administrative background

High standard of customer service, ensuring dignity, respect and confidentiality

As a member of NHS Professionals, you have fantastic benefits:

Competitive pay rates- work this week, get paid next week

Essential support when you need it- 24/7 365 days- call us anytime

Multi locational- work across neighbouring Trusts

Manage your shifts and timesheets on the go- access your My Bank shift portal anywhere, anytime online or through your smartphone

Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements

Training and development opportunities- Keep up with the essentials and more

Build holiday allowance for every shift you work- your work life balance is important to us

Stakeholder pension scheme available- a flexible future for you and yours

Who are NHS Professionals?

We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.

As an equal opportunities organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.

By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.