Administrative Specialist – Client Portals & Support

Forrest; Liverpool; In loco; GBP 25.000 - 27.000; Tempo pieno

Descrizione del lavoro

Forrest in Liverpool is seeking an organised Administrator to join a busy team. You will support the Helpdesk Manager, log and process jobs, and maintain customer portals to ensure accurate information and timely updates.

The role requires strong attention to detail, excellent communication, and the ability to manage multiple tasks in a fast-paced environment. Prior SAP knowledge is desirable, with a proactive, team-oriented mindset.

Competenze

• Knowledge of SAP is desirable.
• Excellent organisational and time management skills.
• Strong data entry skills and keen eye for detail.
• Good verbal communication and customer service abilities.
• Strong IT skills with multiple portals and systems.
• Ability to analyse information, produce reports and manage processes.
• Calm, professional under pressure and team-focused attitude.

Mansioni

• Receive, log and process jobs; maintain customer portals and keep information up to date.
• Prepare, upload and manage quotations and invoices via customer portals.
• Liaise with branches and subcontractors to coordinate and complete jobs efficiently.
• Monitor job progress and maintain high standards of customer service and satisfaction.

Conoscenze

Organised

Attention to detail

Customer service

Time management

Communication

Analytical skills

Strumenti

SAP

Descrizione del lavoro

Forrest in Liverpool is seeking an organised Administrator to join a busy team. You will support the Helpdesk Manager, log and process jobs, and maintain customer portals to ensure accurate information and timely updates.

The role requires strong attention to detail, excellent communication, and the ability to manage multiple tasks in a fast-paced environment. Prior SAP knowledge is desirable, with a proactive, team-oriented mindset.