Administrative Services Lead — Clinical Support

Merseywestlancs; Knowsley; Remote; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Flexible working

NHS pension scheme

Job summary

MWL is seeking an experienced Administration Services Co-ordinator (Band 5) to lead administrative teams across Whiston and St Helens Hospitals. You will plan workloads, drive service improvements and ensure smooth operation of clinical support services.

You will manage HR tasks, support development, and work within NHS policies to deliver high-quality patient services. Flexible working and NHS pension are available.

Qualifications

• Educated to GCSE level and/or equivalent qualifications and/or equivalent experience.
• B-TEC NVQ Level 3 Business Administration and/or equivalent qualifications and/or equivalent experience.
• Degree level and/or equivalent qualifications and/or equivalent experience.
• Qualification in management or leadership.
• LAMDI Training, Leadership and Management.

Responsibilities

• Lead and support administrative teams to deliver an efficient service.
• Oversee workloads, cross-cover, clinic support and performance monitoring.
• Implement new administrative processes and support training needs.
• Manage HR responsibilities including appraisals, sickness and performance.

Skills

Administrative leadership

Organisational skills

Decision-making

Continuous improvement

Education

GCSE level or equivalent

BTEC/NVQ Level 3 in Business Administration

Degree level or equivalent

Management/leadership qualification

LAMDI Leadership & Management

Tools

Trust IT Systems

Digital dictation systems

Job description

MWL is seeking an experienced Administration Services Co-ordinator (Band 5) to lead administrative teams across Whiston and St Helens Hospitals. You will plan workloads, drive service improvements and ensure smooth operation of clinical support services.

You will manage HR tasks, support development, and work within NHS policies to deliver high-quality patient services. Flexible working and NHS pension are available.