Administrative Officer (Workshops)

Hampshire County Council; Sheet; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Apprenticeships

Qualifications recognised

Annual leave 24 days

LGPS

Travel loans

Job summary

Hampshire County Council is seeking a proactive administrator to support a busy fleet workshop with high-quality administrative, financial and customer service tasks. You will handle enquiries, maintain records, assist invoicing and travel cost processing, and help improve workshop processes in a collaborative team.

In this role you will be the first point of contact for workshop queries, use IT systems to keep data accurate, and contribute to a flexible, proactive service within Hampshire

Qualifications

• Experience supporting administrative tasks in a busy environment.
• Strong customer service and IT skills.
• Able to manage multiple tasks and prioritise effectively.

Responsibilities

• First point of contact for workshop enquiries and communication with customers, colleagues and suppliers.
• Maintain accurate records and data across different systems.
• Support financial processing, purchasing, invoicing and recharging activities.
• Help improve local processes to deliver an efficient, responsive and professional service.
• Collaborate with Hampshire Transport Management to support team goals.

Skills

Communication skills

Organisational skills

IT literacy

Customer service

Tools

IT systems

Job description

We are seeking a proactive and highly organised individual to support a busy vehicle workshop environment by delivering high quality administrative, financial and customer service functions. This role plays a key part in supporting the delivery of high-quality fleet transport services across the county. If you're looking to broaden your career in a fast-paced and evolving environment, and are passionate about operational excellence, this could be the perfect step for you.

What you'll do:

You’ll be at the centre of a busy Transport Workshop, helping to keep services running smoothly through excellent customer support, accurate administration, reliable financial processing and effective teamwork. As a first point of contact for workshop enquiries, your role will involve:

• The ability to communicate clearly with customers, colleagues and suppliers and taking ownership of enquiries.
• Maintaining accurate records and data across different systems, ensuring compliance.
• Supporting financial processing, purchasing, invoicing and recharging activities to add value.
• Helping improve local processes so that the workshop can deliver an efficient, responsive and professional service.
• Working closely with colleagues across Hampshire Transport Management, building positive relationships and supporting team goals.

We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.

We're looking for a confident, organised and collaborative administrator who enjoys working as part of a busy support team and takes pride in providing a helpful, accurate and professional service.

You’ll be a clear communicator with a keen eye for detail, able to handle enquiries, update records, support routine financial processes and use IT systems confidently to keep information accurate and up to date. A flexible and positive approach will be important, along with the ability to manage your own workload, support colleagues and respond effectively to the changing priorities of a workshop environment. If you're self-motivated, customer-focused and keen to develop your skills within Hampshire Transport Management, we'd welcome your application.

Hampshire County Council is a flexible employer interested in making the most of your skills and offers a great work life balance. We will also invest in you through our internal development programmes and training.

You will be afforded:

• Access to apprenticeships and nationally recognised qualifications.
• Competitive annual leave entitlement, starting from 24 days' holiday full-time equivalent, plus bank holidays.
• Access to the Local Government Pension Scheme.
• Employee loans for travel costs.

To find out more about what we can offer you in return, please see our benefits package.