Administrative Officer - Histocompatability & Immunogenetics (H&I)

NHS Blood and Transplant; Filton; On-site; GBP 18,000 - 23,000; Full time

Job summary

NHS Blood and Transplant in Filton is seeking an Administrative Officer to provide efficient administrative support to the Molecular Diagnostics Department, ensuring timely diagnostic services and high standards for donor and patient procedures.

You will work as an active team member handling duties such as telephone queries, filing, scanning, minute taking and general office tasks, while maintaining strict confidentiality in line with NHSBT policies.

Qualifications

• Experience providing administrative support in a busy environment.
• Ability to handle confidential information in line with NHSBT policies.
• Strong organisational and communication skills.

Responsibilities

• Assist with a comprehensive range of administrative duties as dictated by workload.
• Communicate with the public, NHSBT departments and external contacts as required.
• Maintain confidentiality and handle patient/donor information per policies.
• Receive and make telephone calls; assist with queries for information.
• Maintain manual and electronic filing; photocopying, scanning and minute taking.

Skills

Administrative support

Communication

Confidentiality

Telephone handling

Filing and scanning

Job description

The Molecular Diagnostics department is looking for an Administrative Officer to provide efficient and effective administrative support to the Molecular Diagnostics Department to facilitate the timely provision of diagnostic services ensuring procedures in relation to donors and patients are carried out to the highest possible standard. You will work as an active team member assisting with a comprehensive range of administrative duties/procedures as dictated by the workload of the Department. You will be required to communicate with the general public, other NHSBT departments and external contacts as required, whilst maintaining strict confidentiality at all times and ensuring that information relating to patients and donors is kept in a manner in accordance with NHSBT policies & procedures. We can offer both full-time and part-time hours between Monday to Saturday, 07:00-18:00. Saturday working is preferred, and the successful candidate may be required to provide occasional Saturday cover depending on service needs etc. with reasonable notice (exact working hours to be discussed with the successful candidates).

• Work as an active team member assisting with a comprehensive range of administrative duties/procedures as dictated by the workload of the Department
• Communicate with the general public, other NHSBT departments and external contacts as required
• Always maintain strict confidentiality and ensure that information relating to patients and donors is kept in a manner in accordance with NHSBT policies & procedures
• Receive and make telephone calls
• Occasionally deal with queries and requests for information from members of the public
• Maintain manual and electronic filing systems
• Undertake general office duties for example photocopying and scanning documents, minute taking

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you'll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.