Administrative Officer - Histocompatability & Immunogenetics (H&I)

NHS Blood and Transplant; West of England; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Flexible working options

Generous annual leave

Inclusive pension scheme

Supportive learning culture

Health and wellbeing support

Job summary

NHS Blood and Transplant is seeking an Administrative Officer to provide efficient administrative support to the Molecular Diagnostics Department, ensuring confidential handling of donor and patient information and timely provision of diagnostic services.

You will join a dedicated team, carry out a range of office duties, data entry, filing and telephone duties, with flexible hours including weekends where required.

Qualifications

• Experience in using Microsoft Word, Excel and PowerPoint.
• GCSE grade C or above in English and Maths.
• Commitment to own Continued Professional Development (CPD).

Responsibilities

• Provide efficient administrative support to the department.
• Assist with a range of administrative duties/procedures as workload requires.
• Communicate with the public, NHSBT departments and external contacts.
• Maintain strict confidentiality handling patient and donor information.
• Receive and make telephone calls and respond to information requests.
• Maintain manual and electronic filing systems and general office duties.

Skills

Microsoft Word

Excel

PowerPoint

Education

GCSE English and Maths

Job description

Administrative Officer - Histocompatibility & Immunogenetics (H&I)

This vacancy is not eligible for Visa Sponsorship. Please do not apply unless you have another means of establishing a right to work

This vacancy may close sooner than the advertised deadline if we receive a high volume of applications, so we recommend applying early.

Job Summary

The Molecular Diagnostics department is looking for an Administrative Officer to provide efficient and effective administrative support to the Molecular Diagnostics Department to facilitate the timely provision of diagnostic services ensuring procedures in relation to donors and patients are carried out to the highest possible standard.

You will work as an active team member assisting with a comprehensive range of administrative duties/procedures as dictated by the workload of the Department.

You will be required to communicate with the general public, other NHSBT departments and external contacts as required, whilst maintaining strict confidentiality at all times and ensuring that information relating to patients and donors is kept in a manner in accordance with NHSBT policies & procedures.

We can offer both full-time and part-time hours between Monday to Saturday, 07:00-18:00. Saturday working is preferred, and the successful candidate may be required to provide occasional Saturday cover depending on service needs etc. with reasonable notice (exact working hours to be discussed with the successful candidates).

Main duties of the job

In this role you will be required to:

• Spend the majority of your time undertaking sample receipt and data entry within a team environment
• Work as an active team member assisting with a comprehensive range of administrative duties/procedures as dictated by the workload of the Department
• Communicate with the general public, other NHSBT departments and external contacts as required
• Always maintain strict confidentiality and ensure that information relating to patients and donors is kept in a manner in accordance with NHSBT policies & procedures
• Receive and make telephone calls
• Occasionally deal with queries and requests for information from members of the public
• Maintain manual and electronic filing systems
• Undertake general office duties for example photocopying and scanning documents, minute taking

About You

Experience and Knowledge

• Experienced in the use of Microsoft Word, Excel and PowerPoint.

Qualifications and Training

• GCSE grade C or above in English and Maths.
• Demonstrate commitment to own Continued Professional Development (CPD)

About Us

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you’ll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.

Our three core values are what set us apart. They guide and inspire everything we do.

By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work – and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.

You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.

What we offer:

• Flexible working options – we promote flexible working where the role allows. We’re happy to discuss what flexibility might look like for you.
• Generous annual leave - 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.
• Inclusive pension scheme - the NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns). Further details and outline of benefits can be found at: http://www.nhsbsa.nhs.uk/information-about-nhs-pensions
• Supportive learning culture - we’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.
• Health and wellbeing support – we offer confidential services including occupational health, employee assistance programme, and wellbeing resources. Our support is available to all colleagues and we endeavour to provide tailored workplace adjustments where possible.

As a Disability Confident Employer, we welcome applications from disabled candidates. We will talk with you to explore any adjustments that may help you during the recruitment process.

You can find more information about accessibility, our culture, and how we support applicants on the NHSBT Careers website:

• Read about our application process
• Learn more about our culture at NHSBT

Next steps

This vacancy will close at 23:59pm on Monday 12th October 2026.

The assessment process for this role will include: a single interview.

Interviews are anticipated to be held on Tuesday 3rd and Wednesday 4th November 2026 – subject to confirmation.

For informal enquiries please contact Ting Loi Chan, Biomedical Scientist Team manager, via email at [e-mail]