Administrative Officer

Newcastle City Council; Newcastle upon Tyne; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

LGPS

Training & development

Supportive team

Job summary

St John’s Primary School is seeking an exceptionally organised, proactive Admin Officer to join our front-office team. You will be the heartbeat of the school office and the first point of contact for families, visitors and professionals.

Working with the Headteacher and School Business Manager, you will oversee administrative operations, communications and finances with warmth, discretion and a strong customer-focus. Experience in schools is advantageous.

Qualifications

• Exceptional organisation and ability to manage competing priorities.
• Excellent communication and interpersonal skills with a calm, friendly manner.
• High attention to detail and commitment to accurate work.
• Confident with IT and school administration systems.
• Confidentiality, data protection and safeguarding awareness.
• Experience in a school environment is advantageous.

Responsibilities

• Be the first point of contact for families, external professionals and visitors.
• Ensure admin operations, communications, finances and daily routines run smoothly with warmth.
• Support the Headteacher and School Business Manager in day‑to‑day tasks.
• Contribute positively to the wider life and culture of the school.

Skills

Organised

Communication

IT proficiency

Financial literacy

Discretion

Tools

School admin software

Job description

St John's Primary School
Teindland Close
Benwell
Newcastle upon Tyne
NE4 8HE

Start Date: As soon as possible

St John’s Primary School is looking for an exceptionally organised, proactive, and welcoming School Admin Officer to join our dedicated front-office team.

The Role

This is far more than a traditional desk role. As our Admin Officer, you will be the heartbeat of the school office and the primary face of St John’s. You will frequently be the very first person our families, external professionals, and visitors meet or speak to.

Working in close partnership with the Headteacher and School Business Manager, you will ensure our administrative operations, communications, finances and daily routines run smoothly, efficiently, and with warmth.

We are looking for someone who:

• Is exceptionally organised and able to manage competing priorities in a busy environment.
• Has excellent communication and interpersonal skills, with a calm, friendly, and approachable manner with children, families, colleagues, and visitors.
• Has high attention to detail and takes pride in delivering accurate, high-quality work.
• Is confident using IT and school administration/management systems
• Is financially literate
• Can work independently, use their own initiative, and problem-solve effectively.
• Remains composed, positive, and resilient during peak office times.
• Understands the paramount importance of confidentiality, data protection, and safeguarding.
• Is reliable, flexible, and willing to contribute positively to the wider life and culture of the school.
• Shares our belief that every child matters and every family should feel valued and welcomed.
• Previous experience of working in a school or educational setting is advantageous, but, above all, we are looking for the right person—someone with the skills, attitude, warmth, and commitment to become an integral part of our team.

St John’s Primary School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful candidate will be required to undergo an enhanced DBS disclosure along with standard pre-employment checks, including verified references and right-to-work checks.

As a Disability Confident employer, we are committed to employing disabled people and people with health conditions, making reasonable adjustments to support applicants throughout the recruitment process.

What We Offer

• A supportive, friendly, and collaborative staff team where your work is valued.
• A school community that takes immense pride in pupil achievement, wellbeing, and community partnerships.
• Flexible working opportunities: We are committed to supporting a healthy work-life balance and welcome discussions around flexible working patterns, including compressed hours (e.g. 37 hours worked across 4 or 4.5 days), subject to meeting the operational needs of the school.
• Access to ongoing training and professional development.
• Local Government Pension Scheme (LGPS).
• Safeguarding & Inclusivity