Administrative Officer

Hampshire County Council; Eling; Hybrid; GBP 28,000 - 31,000; Full time

Benefits offered by this job

Health Assured EAP

Local Government Pension Scheme

Generous annual leave

Occupational sick pay

Hybrid working

Job summary

Hampshire County Council’s Totton hub is seeking an Administrative Officer to provide essential admin support within our Social Work teams, enabling frontline professionals to focus on safeguarding and welfare of children.

You’ll manage diaries, prepare documentation, handle confidential information, assist with invoices and transport for families, and coordinate with social workers and partner agencies to support service delivery in a busy local government environment.

Qualifications

• Extensive administrative experience with high attention to detail.
• Proficiency in IT and digital systems, including Microsoft Office.
• Strong communication and interpersonal skills.
• Able to manage priorities and work under pressure.
• Commitment to inclusion and organisational values.

Responsibilities

• Manage administrative and scheduling tasks including diary management and meeting coordination.
• Prepare and maintain documentation such as reports, correspondence and records.
• Handle confidential information and act as point of contact for queries.
• Support financial and logistical processes, invoices and family transport.
• Facilitate communication with social workers and partner agencies.

Skills

Extensive administrative experience

IT proficiency

Microsoft Office

Excellent communication

Adaptable and resilient

Inclusion and values alignment

Job description

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Administrative Officer

Job Reference: HCC624872

Salary Range: £27,780 - £30,564 per annum

Work Location: Totton Hub, Totton (Hybrid Working)

Hours per week: 37 (18.5 hours will be considered)

Contract Type: Permanent

Closing Date: 6 September 2026

The Role:

Join Hampshire County Council’s Children’s Services — rated Outstanding by OFSTED — and play a vital role in improving outcomes for young people.

As an Administrative Officer, you’ll be an integral part of our Social Work teams, providing essential administrative support that allows frontline professionals to focus on what matters most – safeguarding and promoting the welfare of children. In this dynamic and rewarding role, you’ll play a vital role behind the scenes handling a variety of tasks utilising your skills in organisation and communication.

What you’ll do:

• Manage administrative and scheduling tasks including diary management, meeting coordination, and general team support to ensure smooth operations.
• Prepare and maintain documentation such as reports, correspondence, court documents, and accurate databases and records.
• Handle confidential information with discretion while acting as the first point of contact for internal and external queries.
• Support financial and logistical processes by assisting with financial administration, processing invoices and payments, and organising transport for families.
• Facilitate effective communication with social workers, partner agencies, and families to support casework and service delivery.

What we’re looking for:

• Extensive administrative experience with strong organisational skills and attention to detail.
• Proficiency in IT and digital systems, including Microsoft Office and other software.
• Excellent communication and interpersonal skills, ability to build relationships and work effectively in a team.
• Adaptable and resilient, capable of working under pressure, using initiative, and managing competing priorities.
• Commitment to inclusion, diversity, and organisational values, demonstrating empathy, professionalism, and respect.

Take a look at our Candidate Pack for more information about the Administrative Officer role, team and our values. The section ‘About you’ explains what specific knowledge, skills and experience we want you to tell us about. Make sure you explain how you meet these requirements and demonstrate our values, in your application.

• Be part of a supportive, collaborative team where your contributions truly matter.
• Receive a thorough induction to help you feel confident and prepared in your role.
• Enjoy flexible working options, including hybrid arrangements to support work-life balance.
• Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice.
• Competitive benefits package, including generous annual leave, occupational sick pay, and access to the Local Government Pension Scheme. Find more informationhere .

Important: You must already have the right to work in the UK. We are currently unable to offer sponsorship for this role.

Applications will be reviewed as soon as they are received, therefore the advert may close early.

Applicants can expect to hear from us within two weeks of the advertised closing date.

Other job titles you may be searching for: Administrative Assistant, Administrative Officer, Administrative Support, Administrative Coordinator, Secretary, Administrative Specialist, Business Support, Office Assistant, Personal Assistant, Office Administration, Administrator

This post is subject to a Criminal Records Check.

Contact Details for an Informal Discussion:

For an informal chat about the role, please contact Emily Hill, Senior Administrative Officer on [e-mail]

Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignmen, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.

We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.