Administration Officer

London Borough of Camden; Camden Town; On-site; GBP 33,580 - 41,043; Full time

Benefits offered by this job

27 days annual leave increasing to 31

Local Government Pension Scheme

Flexible working opportunities

Interest-free loans

Career development and training

Wellbeing support

Job summary

A local government authority in Camden seeks an Administration Officer to support Children's Centres & Family Hubs. Key responsibilities include providing high-quality administrative service, data entry, and customer service. Candidates must be proficient in MS Office and possess strong organisational and communication skills. This role offers flexibility and the possibility of part-time work, with competitive salary and benefits including annual leave and pension scheme.

Qualifications

• Proficient in MS Office packages and managing confidential data.
• Previous experience in a busy reception or administrative role is essential.

Responsibilities

• Providing a welcoming reception service.
• Entering and monitoring data accurately on in-house systems.
• Administering office procurement systems including placing orders.
• Supporting activities and programmes engagement for families.

Skills

Organisational and planning skills

Front-of-house experience

Strong written and verbal communication

Time-keeping and accuracy

Flexibility to work in different settings

Proactive mindset

Tools

MS Office (Outlook, Word, Excel)

Oracle finance

In-house systems (MOSAiC, EIS, SystmOne)

Job description

Administration Officer – Children’s Centres & Family Hubs, London Borough of Camden

• Job Reference: 3914
• Vacancies: 2.7
• Salary: £37,312 (Pro rata for part time)
• Contract Types: 2 Permanent/Full Time & 1 Permanent/Part time 18 hours per week
• Location: Children’s Centres & Family Hubs (with travel to other council/voluntary/statutory agency offices or venues)
• Closing Date: Wednesday 17th December 2025 at 23:59
• Interviews: Thursday 8th & Wednesday 9th January 2026

About Camden

Camden is changing on the inside to make life better for everyone. Our residents and communities are at the heart of everything we do. We’re home to the most important conversations happening today and we’re making radical social change a reality, so that nobody gets left behind. Here’s where you can help decide a better future for us all.

What You’ll Be Doing

This is a great opportunity for an experienced administrator to join our Children’s Centre & Family Hubs team. To assist Business Managers in providing a high-quality administrative service to a busy and demanding Early Years multi‑agency team. May include administrative support to weekend services after 5pm.

As a first point of contact, you will deliver excellent customer service to internal and external customers. Key duties include:

• Providing a welcoming professional reception service.
• Accurately entering, monitoring and updating data on various in‑house systems – MOSAiC, EIS, SystmOne.
• Supporting the administration of activities and programmes in the engagement of families.
• Administering office procurement systems using Oracle finance and Excel – placing, receiving, receipting orders, checking payments and processing nursery fees and contracts using ASH.
• Supporting other administrative duties such as minute‑taking and contributing to meetings and events.

We are recruiting for two full‑time and one part‑time Administrative Officer positions, with occasional travel to other council offices, voluntary organisations and statutory agency venues as required.

This post is exempt from the Rehabilitation of Offenders Act and requires an Enhanced DBS. Camden also offers a DBS update service.

All About You

To be considered for this role, it is essential the successful candidate is fully proficient in MS Office packages – Outlook, Word and Excel – and has previous experience working with sensitive, confidential data in a professional manner.

Key skills and experience:

• Organisational and planning skills to deliver first‑class administrative support.
• Excellent front‑of‑house experience in a busy reception area and ability to multi‑task efficiently.
• Strong written and verbal communication skills; ability to resolve challenging situations and complex queries.
• Ability to liaise with different stakeholders, including internal and external suppliers.
• Excellent time‑keeping, accuracy and the ability to meet deadlines.
• Flexibility to work from multiple settings and out‑of‑hours events as required.
• Positive, proactive mindset and initiative for productivity in a fast‑paced environment.

If you’re proactive, reliable, and committed to delivering your very best for the people of Camden, we’d love to hear from you. For any questions about the role, please contact Lubna Amin on 020 7974 1311.

We strongly encourage applicants to write their applications themselves. While we understand the growing use of AI tools, we believe that personal reflection and authenticity are key to a strong application. Please avoid using AI‑generated content when applying.

What We Offer

At Camden, you’ll receive a host of benefits including:

• 27 days annual leave for new starters, rising to 31 days after 5 years
• Local Government Pension Scheme
• Flexible working opportunities
• Interest‑free loans
• Access to our incredible staff networks
• Career development and training
• Wellbeing support and activities

Visit www.camdenjobs.co.uk/staff-benefits for more details.

Inclusion and Belonging

At Camden, we want every colleague to feel they belong and can thrive. We welcome applications from all parts of our community, and particularly encourage people from Black, Asian and other ethnic heritage communities, LGBTQ+ people, disabled and neurodiverse people, survivors of domestic abuse, and those from lower socio‑economic backgrounds or with care experience. We know that different voices and perspectives make us stronger, and we are committed to providing the support, adjustments and flexibility people need to succeed.

Click here for more information on our commitment.

To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit https://www.camdenjobs.co.uk/inclusion-and-diversity

Asking for Adjustments

Camden is committed to making our recruitment practices barrier‑free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long‑term health conditions. If you would like us to do anything differently during the application, interview or assessment process – including providing information in an alternative format – please contact us on 020 7974 6655, at [e-mail] or post to 5 Pancras Square, London, N1C 4AG.

Anonymised Application

In keeping with Camden’s commitment to inclusion, the recruitment for this role is anonymised and supports the objective of reducing the impact of unconscious bias.