Administrative Coordinator - Part-Time CRM & Finance

WMJobs; Oldbury; On-site; GBP 15,000 - 18,000; Part time

Job summary

Sandwell Metropolitan Borough Council is seeking an organised part-time Administrative Assistant to support the Connect to Work programme. You will maintain and update spreadsheets, manage CRM records, and process referrals through the PRaP system to support funding claims and contract requirements.

Responsibilities include handling telephone enquiries, greeting visitors, filing, minutes at meetings, and processing financial transactions using Oracle Fusion. DBS check is required.

Qualifications

• Level 2 English and Maths (or equivalent).
• Level 2 in Business Administration or equivalent.
• At least two years’ administrative experience, including financial administration.
• Strong accuracy in handling complex data and records.

Responsibilities

• Provide administrative support: answer calls, greet visitors, handle correspondence, photocopying, filing, word processing, and minutes at meetings.
• Maintain and update spreadsheets, CRM databases, and participant records, ensuring information is accurate and timely.
• Process referrals through the DWP PRaP system and manage financial transactions with Oracle Fusion.

Skills

Attention to detail

Organisational skills

Communication

Education

Level 2 English & Maths

Level 2 Business Administration or higher

Tools

Oracle Fusion

CRM databases

PRaP system

Job description

Sandwell Metropolitan Borough Council is seeking an organised part-time Administrative Assistant to support the Connect to Work programme. You will maintain and update spreadsheets, manage CRM records, and process referrals through the PRaP system to support funding claims and contract requirements.

Responsibilities include handling telephone enquiries, greeting visitors, filing, minutes at meetings, and processing financial transactions using Oracle Fusion. DBS check is required.