Administrative Coordinator - Customer Services

Berkeley Group; Taplow; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

25 days annual leave

Private medical insurance

Discount platform access

Berkeley Foundation volunteer day

Private pension plan

Group life assurance

Job summary

Berkeley Group in Taplow, Buckinghamshire, is seeking an Administrator to support the Customer Services team in a fast-paced environment. You will manage a busy workload, maintain records and reports, and coordinate communications with internal teams and external partners.

You should be detail-oriented with strong MS Office skills (Excel, Outlook, Word/SharePoint) and be able to handle multiple deadlines while delivering accurate, timely information to keep customer service operations running

Qualifications

• Strong administrative experience and organisational abilities.
• Excellent attention to detail and accuracy in data management.
• Confident communicator with internal teams, external partners and customers.
• Ability to manage multiple deadlines in a fast-paced environment.

Responsibilities

• Provide day-to-day administrative support while managing a busy and varied workload.
• Maintain accurate team records, systems, and documentation to ensure operational efficiency.
• Share timely updates on property completions, key dates, and ongoing activities.
• Produce and manage detailed weekly and monthly reports using Excel, Word, and/or c360.
• Track and report property defects for the team.
• Process invoices, purchase orders, and engineer timesheets accurately and within deadlines.
• Support the wider team by keeping processes organised, coordinated, and on track in a fast-moving environment.

Skills

Administrative skills

Attention to detail

Communication

Multitasking

Tools

Microsoft Excel

Microsoft Outlook

SharePoint

Job description

Berkeley Group in Taplow, Buckinghamshire, is seeking an Administrator to support the Customer Services team in a fast-paced environment. You will manage a busy workload, maintain records and reports, and coordinate communications with internal teams and external partners.

You should be detail-oriented with strong MS Office skills (Excel, Outlook, Word/SharePoint) and be able to handle multiple deadlines while delivering accurate, timely information to keep customer service operations running