Administrative Coordinator - Customer Service & Operations

Designer Contracts Ltd.; Rishton; On-site; GBP 22,000 - 28,000; Full time

Job summary

Designer Contracts Ltd. in Preston is seeking a friendly, well-organised administrator to join our busy team. You will use initiative to maintain high standards of administration and provide excellent service to customers and colleagues.

Key duties include logging customer orders, tracking stock, handling phone calls, supporting the diary and invoicing processes, and helping with general office tasks to keep operations running smoothly.

Responsibilities

• Ensure effective communication across the business and with customers
• Have an inspirational and caring attitude
• Ensure all phone calls are answered quickly and efficiently
• Ensure all sales enquiries are followed up promptly and followed through to conclusion
• Ensure that best value is obtained in all areas of the business and that savings are made wherever possible
• Responsible for logging and keying customer orders and tracking stock to completion.
• Participating in office duties, such as answering phone calls, managing incoming and outgoing post, and carrying out general housekeeping tasks.
• Assisting with ensuring goods are stored in the correct locations and our in-house system reflects actual locations.
• Effective liaison with the fitting diary team to ensure service level agreements are met with customer satisfaction at the forefront.
• Ensuring job completion notes are received on time and are properly completed in order for invoicing within the company timescales.
• Assisting with booking in on the system and warehouse deliveries.

Job description

Designer Contracts Ltd. in Preston is seeking a friendly, well-organised administrator to join our busy team. You will use initiative to maintain high standards of administration and provide excellent service to customers and colleagues.

Key duties include logging customer orders, tracking stock, handling phone calls, supporting the diary and invoicing processes, and helping with general office tasks to keep operations running smoothly.