Administrative Coordinator — Compliance & Office Support (Hybrid)

Active Care Group Recruitment; Corbridge; Hybrid; GBP 21,250 - 28,750; Full time

Job summary

JSP Ltd is seeking an Administrator to join our team and provide essential administrative support across case management services for adults and children with complex care needs. The role emphasises accuracy, confidential handling of information, and proactive coordination with colleagues to deliver high-quality service.

Hybrid working with location options in Chesterfield or Corbridge; full-time 37.5 hours per week; salary £25,000 per annum pro rata.

Qualifications

• At least 2 years’ experience in an administrative or office-based role.
• Experience in Compliance is desirable.
• Strong organisational skills and the ability to manage multiple priorities.
• Excellent communication skills, both written and verbal.
• High attention to detail and accuracy.
• Confidence using Microsoft Office (Word, Excel, Outlook) and databases.
• Ability to handle sensitive and confidential information appropriately.
• Ability to work independently, use initiative, and take ownership of tasks to achieve objectives.
• A proactive, flexible, and team‑focused approach.
• Experience managing multiple tasks and prioritising workload effectively in a fast‑paced setting.

Responsibilities

• Provide accurate and efficient administrative support, including preparing reports, correspondence and client documentation.
• Manage incoming and outgoing communications, including calls and emails.
• Maintain diaries, arrange meetings and coordinate schedules.
• Ensure all client records and filing systems are accurate and compliant with confidentiality requirements.
• Support database and record management (including spreadsheets and systems).
• Process sensitive information in line with data protection policies.
• Work collaboratively with colleagues to support effective service delivery.
• Contribute to process improvements and administrative efficiencies across the service.
• Adherence to all Group policies and procedures and ensuring that all colleagues in the service are aware of and understand company policies.
• Adhere to all company policies and procedures and support colleagues in understanding and following them.

Skills

Administrative experience

Compliance

Organisation

Communication skills

Data handling

Diary management

Microsoft Office

Tools

Microsoft Office

Job description

JSP Ltd is seeking an Administrator to join our team and provide essential administrative support across case management services for adults and children with complex care needs. The role emphasises accuracy, confidential handling of information, and proactive coordination with colleagues to deliver high-quality service.

Hybrid working with location options in Chesterfield or Corbridge; full-time 37.5 hours per week; salary £25,000 per annum pro rata.