Administrative Assistant: Fast-Paced, Detail-Driven Support

The Recruitment Group; England; On-site; GBP 21,000 - 27,000; Full time

Job summary

The Recruitment Group is seeking an Administrator to join a small, supportive admin team. The role suits someone starting their career or with prior admin experience who enjoys a busy environment and prides themselves on accuracy and strong communication skills.

You will provide essential support across day-to-day business operations, handling calls, managing the inbox, maintaining the diary, processing policies and renewals, and delivering high-quality admin and customer service to brokers and

Qualifications

• Previous administration experience in a busy office
• Excellent attention to detail and accuracy
• Strong organisational and time-management skills
• Ability to prioritise and manage multiple tasks
• Confident working independently and in a small team
• Excellent verbal and written communication skills
• Good working knowledge of Microsoft Office (Word, Excel, Outlook)

Responsibilities

• Handle incoming calls and queries promptly and professionally
• Manage administration inbox enquiries and respond promptly
• Maintain the central diary system, including processing declarations and following up outstanding documentation
• Processing daily adjustments, including assigning rates and terms where required
• Processing new policies and renewals accurately and efficiently
• Setting up and maintaining policy endorsements, vehicle rates and declarations
• Issuing invoices when required
• Ensuring policies are processed and maintained accurately and in accordance with procedures
• Managing workload effectively to meet deadlines and timescales
• Providing excellent administrative and customer service support to brokers and internal teams

Skills

Customer service

Communication

Time management

Organisational skills

Prioritisation

Teamwork

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

The Recruitment Group is seeking an Administrator to join a small, supportive admin team. The role suits someone starting their career or with prior admin experience who enjoys a busy environment and prides themselves on accuracy and strong communication skills.

You will provide essential support across day-to-day business operations, handling calls, managing the inbox, maintaining the diary, processing policies and renewals, and delivering high-quality admin and customer service to brokers and