Administrative Assistant — Fast-Paced Customer & Admin Support

Allscreens Nationwide Ltd; Ellesmere Port; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Career development in a family run/UK-

Contributory Pension Scheme

My Pay Rewards – vouchers discounts

Refer a friend scheme

Cycle to work scheme

Job summary

BSW Group is seeking an organised Administrative Assistant to support the Recovery team in a fast-paced office. You will process customer orders, respond to enquiries, and maintain accurate records while assisting with credit control investigations.

The role also involves supporting managers with day-to-day admin tasks and collaborating with colleagues to ensure outstanding customer service across the business.

Qualifications

• Experience in a busy office environment with administrative duties.
• Strong communication and customer service skills.
• Organised with high attention to detail and accuracy.
• Credit control experience is advantageous.
• Proficient in Microsoft Office; Navision knowledge is a plus.
• Capable to work independently and as part of a team.
• Positive attitude and eagerness to learn.

Responsibilities

• Process customer orders received by telephone and email.
• Respond to enquiries in a timely, professional manner.
• Maintain accurate records and update internal systems.
• Assist with credit control investigations.
• Support managers with general administration and office duties.
• Collaborate with colleagues to ensure excellent customer service.

Skills

Admin experience

Communication skills

Attention to detail

Credit control

Microsoft Office

Navision

Teamwork

Willingness to learn

Tools

Microsoft Office

Navision

Job description

BSW Group is seeking an organised Administrative Assistant to support the Recovery team in a fast-paced office. You will process customer orders, respond to enquiries, and maintain accurate records while assisting with credit control investigations.

The role also involves supporting managers with day-to-day admin tasks and collaborating with colleagues to ensure outstanding customer service across the business.