Administrative Assistant Apprentice

University Hospitals of Derby and Burton NHS Foundation Trust; East Midlands; On-site; GBP 16,000 - 18,000; Full time

Job summary

University Hospitals of Derby and Burton NHS Foundation Trust is offering an Administrative Assistant Apprentice role. You will gain hands-on experience across departments while completing an apprenticeship, learning essential admin skills, IT proficiency and patient-facing communication. The scheme runs for 15–18 months, with supported development and mandatory training.

Closing date is 04 November 2026. The post requires reliability and a proactive, team-focused approach within the NHS

Qualifications

• Functional Skills: Maths and English Level 1 (GCSE A-D /3 - 9)

Responsibilities

• Undertake general office duties including answering telephones, taking messages, filing, photocopying and handling incoming/outgoing post.
• Communicate with staff and visitors, providing support and helping to resolve queries.
• Assist with arranging and administering meetings/events, including booking venues and preparing/distributing training resources.
• Under supervision, produce reports and maintain databases as required.
• Develop and maintain effective manual and electronic administrative/filing systems.
• Assist with monitoring and ordering supplies as appropriate.
• Support other team members during periods of leave/absence to maintain an effective, quality service.
• Record and securely store confidential information and enquiries.
• Use and develop IT applications to monitor, prepare and validate databases as appropriate.
• Undertake an annual appraisal to identify development required to meet team objectives and apprenticeship requirements.
• Complete the Apprenticeship programme, including mandatory training, within the required timeframe.

Skills

IT skills

Organisational skills

Documentation accuracy

Duty of care

Boundaries

Education

Functional Skills Maths & English Level 1

Tools

Microsoft Office

Job description

University Hospitals of Derby and Burton NHS Foundation Trust

Administrative Assistant Apprentice

The closing date is 04 November 2026

This is an exciting opportunity to start or develop your career in administration within University Hospitals of Derby and Burton NHS Foundation Trust.

As an Admin Apprentice, you will join one of our teams across the Trust and gain practical experience while completing an apprenticeship qualification. You will support the day-to-day administration of your department, developing valuable skills in communication, organisation, IT, customer service and working effectively as part of a team.

Your specific duties will depend on the department you are placed within but you will receive support and guidance to develop your skills and confidence throughout your apprenticeship.

We are looking for someone who is keen to learn, organised, approachable and motivated to develop a career within the NHS.

Main duties of the job

• Undertake general office duties including answering telephones, taking messages, filing, photocopying and handling incoming/outgoing post.
• Communicate with staff and visitors, providing support and helping to resolve queries.
• Assist with arranging and administering meetings/events, including booking venues and preparing/distributing training resources.
• Under supervision, produce reports and maintain databases as required.
• Develop and maintain effective manual and electronic administrative/filing systems.
• Assist with monitoring and ordering supplies as appropriate.
• Support other team members during periods of leave/absence to maintain an effective, quality service.
• Record and securely store confidential information and enquiries.
• Use and develop IT applications to monitor, prepare and validate databases as appropriate.
• Undertake an annual appraisal to identify development required to meet team objectives and apprenticeship requirements.
• Complete the Apprenticeship programme, including mandatory training, within the required timeframe.

About us

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

In return we will offer:

• Development opportunities, both professional and leadership development
• On-going support from recruitment to when you join our team and beyond.
• Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

Key Facts:

• We see on average 4810 OP appointments a day.
• We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week.
• An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country.
• Our hospitals admit an average of 195 emergency patients daily.
• Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
• We are one of only 7 Trusts nationally with more than 50 operating theatres.
• We carry out more than 140 elective procedures each working day.
• UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.

Job responsibilities

This is an 15-18 month Apprenticeship opportunity, with the expectation to complete the apprenticeship programme, including mandatory training, with the timeframe.

Due to funding rules, apprentices must have resided in the UK for 3 years:

Apprenticeship funding rules: 2026 to 2027 - GOV.UK

Age Hourly Per annum Under 18s £8.00 £15,642.90 18-20 years old £8.00 £15,642.90 21-22 years old £8.78 £17,164.17 23+ £9.36 £18,293.39

UHDB is committed to fair and transparent recruitment. We welcome authentic applications that reflect your own skills, experience and motivations for the role. While we understand that candidates may use AI tools for grammar, formatting or accessibility purposes, applications that appear to be substantially AIgenerated may be subject to additional review. If this applies to your submission, we will let you know and may ask for clarification. Please ensure your application accurately represents your experience and is written in your own words.

Please note this position is not eligible for sponsorship. Applicants must be able to demonstrate an existing and ongoing right to work in the UK for the duration of the contract without sponsorship from the Trust.

Closing date of applications - 04 November 2026

Interview date - 18 November 2026 (or as soon as sufficient applications received)

Qualifications

• Functional Skills: Maths and English Level 1 (GCSE A-D /3 - 9)

Skills

• IT skills - Microsoft office software such as Word/Excel/Outlook
• Good organisational skills
• Ability to maintain and record factual standard documentation with accuracy
• Understanding of duty of care and confidentiality
• Understanding of professional / personal boundaries

Behaviours

• Committed to assisting in the delivery of high standards of work that may impact patient care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

University Hospitals of Derby and Burton NHS Foundation Trust

Address

University of Derby and Burton Hospitals Sites

£15,642 to £18,293 a yearSalary is age dependant

Contract

Fixed term

Duration

15 months

Working pattern

Full-time,Part-time

Reference number

320-PLD-AAA-0002

Job locations

University of Derby and Burton Hospitals Sites