Apprenticeship and Employability Officer

University Hospitals Coventry and Warwickshire NHS Trust; Coventry; On-site; GBP 25,000 - 35,000; Full time

Job summary

University Hospitals Coventry and Warwickshire NHS Trust is seeking an Apprenticeship and Employability Officer to drive apprenticeship, work experience and employability programmes. You will work with schools, colleges and providers to create pathways into NHS careers, support apprentices and promote opportunities that help people Get In, Get On and Get Further within the NHS.

This role offers a pivotal position within the Talent for Care agenda and requires proactive, people-focused

Qualifications

• Training/teaching qualification such as PTTLS / Cert Ed; Learning Development level 3 or willingness to work towards
• Level 3 Business Administration or Level 3 Health Related qualification
• Literacy and numeracy qualifications (GCSE A-C or 4-9)
• ILM Level 3 in Management and Leadership or Project management

Responsibilities

• Act as the first point of contact for enquiries; guidance on Apprenticeships, work experience, employability and learning activities.
• Support widening participation by establishing Traineeship Programmes for NHS pathways.
• Deliver support sessions/workshops related to apprenticeship opportunities.
• Maintain manual and electronic filing systems and databases; archive documents as per policy.

Skills

Training/teaching

ILM Level 3

Microsoft Office

Public speaking

Education

Level 3 Business Administration/Health Related qualification

Literacy and numeracy qualifications (GCSE)

ILM Level 3 in Management/Project management

Tools

Outlook

Excel

Word

Job description

University Hospitals Coventry and Warwickshire NHS Trust

Apprenticeship and Employability Officer

The closing date is 01 November 2026

Are you passionate about creating opportunities, inspiring people, and helping individuals take their first steps into rewarding NHS careers?

We're looking for an enthusiastic, proactive and people-focused individual to join our Apprenticeship and Employability Team. This is an exciting opportunity to play a key role in delivering apprenticeship, work experience and employability programmes that help people from all backgrounds access careers within the NHS.

You will be at the heart of our Talent for Care agenda, supporting the development of future NHS talent through apprenticeships, work experience placements, employability programmes and community engagement initiatives.

Working close with managers, schools, colleges, training providers and community partners, you will help create pathways into employment, support apprentices throughout their journey and champion opportunities that enable people to "Get In, Get On and Get Further" within the NHS.

No two days are the same. One day you could be organising a careers event for local students, the next supporting apprentices through challenges, coordinating work experience placements, delivering workshops, or helping managers identify new apprenticeship opportunities across the Trust.

Please be advised that sponsorship is not eligible for this post.

Main duties of the job

Assist in delivering the Health Education England 'Talent for Care' strategy and supporting widening participation across the Trust, through leading the implementation of Apprenticeships, Work Experience and employability programmes.

Responsible for the coordination of own area of work i.e. work experience, apprenticeships or employability but support within other areas when needed.

About us

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award.Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

Job responsibilities

• Act as the first point of contact for dealing with enquiries; provide guidance with regards to Apprenticeships, work experience, employability, development opportunities and all other learning and development activities. Take action as necessary and liaise with colleagues where required. Dealing with non routine queries, problem solving and developing alternative solutions related to these topics.
• Support the Widening participation manager in establishing Traineeship Programmes to the Trust to promote the health service as a career option to young people, and providing a pipeline of apprentice recruits for employers.
• Deliver support sessions/workshops in relation to apprenticeships opportunities.
• Maintain both manual and electronic filing systems and databases, as required by the department and Trust policies, ensuring all documents are accurately and appropriately archived.
• Produce short reports and present recommendations and possible solutions
• Provide basic career advice on how to get in, and get on and get further into the NHS and describe the variety of career pathways to existing staff and members of the public.
• Support in maintaining partnerships with partner organisations i.e., Local School and Further Education Providers, and support creating an annual programme of opportunities to widen participation and provide a taster for people into the NHS through employability programmes.
• Assist with developing and delivering a directory of methods for staff to improve their functional skills, including IT.
• Continuously review Standard Operating Procedures for their role and share as appropriate. Ensure the intranet is kept up to date for own area of work.
• Support the widening participation manager in recruiting Health Ambassadors to train and work in partnership to support events which inspire young people to consider employment opportunities at UHCW.
• Attend and advise at events, workshops, and training sessions as necessary to promote working in the NHS.
• Communicate and promote the Apprenticeship Strategy to UHCW staff and encourage staff to learn as they work
• To help maintain a relationship with Training providers for apprenticeship frameworks
• To be welcoming, positive and engaging; providing clear and concise advice to people who are looking into a career within the NHS
• Help to develop the expansion of apprenticeships across the Trust, raising the profile and promotion of apprenticeships.
• Assist in organising and delivering an annual programme of work experience and apprenticeship programmes.
• Assist in identifying new vacancies and persuade Trust managers to recruit an apprentice.
• Assist to make clear logical persuasive and considered arguments to a variety of audiences some of whom may be resistant to change
• Provide pastoral support to newly recruited apprentices from interview date and throughout their apprenticeships.
• Required to manage difficult conversations
• Support all apprentices to complete all statutory and mandatory Trust training including induction
• Ensure the quality of the apprenticeship provision in terms of success, retention and progression and the development and extension of apprenticeship programmes.
• Liaise and build relationships with apprenticeship providers.
• Conduct post-learning evaluation to understand successes and improvement.
• Collate information in preparation for an evaluation to be undertaken to establish the impact of the placement.
• To assist in facilitating employability programmes, including developing and delivering training.
• Assist the team to increase the number of internal employability placements as a recruitment tool for all staff vacancies.
• Evaluation of employability programmes
• Work with the widening participation manager and stakeholders to evaluate current offering and develop an offering which ensures work experience is fit for purpose
• Ensure a robust recruitment and induction process for work experience candidates
• Administer and coordinate work experience placements across the Trust, ensuring the quality of placements by conducting regular evaluation
• Coordinate and facilitate role specific taster days and taster weeks.

For further details of the role please see the attached job description.

Person Specification

Qualifications

• oTraining/teaching qualification such as PTTLS / Cert Ed. Learning Development level 3 or willing to work towards oLevel 3 Business Administration or a Level 3 Health Related qualification oLiteracy and numeracy qualifications or GCSE pass grade A - C or 4 -9 oEvidence of continued professional development
• oILM level 3 in Management and Leadership or Project management.

Experience

• oExperience in a similar role oExperience of working in a customer facing role oExperience of working within and administration role oExperience of coordinating and facilitating meetings or events and providing training to groups of staff oExperience of delivering training or public speaking oProven record of assisting with internal and external stakeholders, working across boundaries oExperience or awareness of administration roles oExperience of making clear, logical persuasive and considered arguments to a variety of audiences some of whom may be resistant to change oProven record of assisting in data analysis, report writing and presentation skills

Knowledge

• oKnowledge of employability and work experience schemes oKnowledge and understanding of current apprenticeships standards oThorough working knowledge of Microsoft Office packages, inc. Outlook, Word, Excel

Skills

• oAbility to assist in persuading people of the advantages of the Apprenticeship programmes and form working relationships quickly. oProfessional, clear, and effective communication skills including ability to negotiate with others oProject management skills e.g., planning, organising, reporting, and evaluating oAbility to deliver a high quality otraining service, which covers a diverse range of subjects, to staff working primarily obut not exclusively, with apprentices, work experience and employability candidates oTime management skills to aid effective workload management oExperience and full knowledge of employability, work experience programmes and local government schemes. oFlexible and adaptable Innovative and creative oExcellent organisational skills and able to prioritise workload oExcellent presentation skills oAble to use judgement and initiative to make sound decisions, provide information and support oWork effectively and professionally as part of a team oAble to travel to alternatives sites e.g. Hospital of St Cross, local schools and colleges.

Commitment to Trust Values and Behaviours

• Evidence of demonstrating the Trust Values (Compassion, Openness, Pride, Partnership, Improve, Learn and Respect) and the associated Values in Action behaviours in the workplace.

Evidence of promoting equality, diversity and inclusion, and ensuring fair and equitable practices throughout your work experience. Evidence of promoting a culture which helps individuals live behaviours aligned to our Trust Values (Compassion, Openness, Pride, Partnership, Improve, Learn and Respect)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

University Hospitals Coventry and Warwickshire NHS Trust

Address

University Hospitals Coventry and Warwickshire

University Hospitals Coventry and Warwickshire