H&T 5962 - G2 Support Officer (Homelessness) - 494622

Southlanarkshire; Hamilton; On-site; GBP 33,000 - 34,000; Full time

Benefits offered by this job

Local government pension scheme

Salary Sacrifice AVC scheme

Up to 33 days annual leave

Public holiday entitlement (up to 10)

Occupational sick pay

Flexible working and family friendly政策

Cinema discounts

Cycle to Work Scheme

Physiotherapy

Employee Assistance Program

Job summary

South Lanarkshire Council is seeking a Support Officer to deliver housing support services to homeless households from Brandon Gate, Hamilton. The role is 35 hours per week, permanent, with a salary of £33,468–£34,399 per year.

The post requires prior experience in housing support, strong IT skills including Academy and MS Office, and the ability to organise workloads and liaise with various agencies. Training and PVG checks are part of the role.

Qualifications

• Experience in housing/homelessness support is desirable.
• Strong IT skills including Academy and MS Office.
• Ability to organise and prioritise workload in a changing environment.
• Excellent communication and liaison with partner agencies.

Responsibilities

• Deliver a wide range of housing support services to homeless households.
• Assist in applying current housing legislation and safeguarding requirements.
• Engage with partner agencies to coordinate support and referrals.
• Undertake required training and development to meet statutory duties.

Skills

Communication skills

Organisational skills

Liaison with agencies

IT literacy (Academy & Office)

Tools

Academy

Microsoft Office

Job description

ACTUAL CLOSING DATE: Applications must be received by 12 November 2026 at 11:55pm

• Location: Brandon Gate, Hamilton
• Hours: 35 hours per week, Permanent
• Work Pattern: Monday - Thursday 8.45am - 4.45pm, Friday 8.45am - 4.15pm
• Salary: £33,468 - £34,399 per year

As a Support Officer you will be responsible for delivering a wide range of services to homeless households.

You should have similar experience of working in a housing support service with clients in vulnerable or distressed situations and have an understanding of current issues and legislation in relation to the protection of children and vulnerable adults.

You should be able to demonstrate practical knowledge of a variety of IT packages including Academy & Microsoft Office Suite.

You should also demonstrate the ability to organise and prioritise workload in an effective way and to respond and adapt to changing priorities required in delivering a quality service.

You should possess excellent communication skills and have the ability to liaise effectively with a variety of agencies.

The Council is committed to improving the skills and competence of our housing staff.

As part of your duties you will be required to undertake further training and/or qualifications, including those introduced by the Scottish Social Services Council for employees working in the housing support sector.

View the Support Officer job profile

• Can you explain the local authority's statutory housing support duty towards people who are homeless or threatened with homelessness, and give an example of how you would apply that duty in your role as a Housing Support Officer.

Preferred candidates identified after the selection event process will be required to assist the recruitment team, if need be, to ensure timely completion of recruitment checks. If recruitment checks are not completed within a reasonable timescale, you may automatically be withdrawn from this position.

Canvassing of Elected Members or employees of South Lanarkshire's Council directly or indirectly in connection with any appointment within the Council shall disqualify the applicant.

Legislative Information

This post is excepted in terms of the Rehabilitation of Offenders Scotland Act 2020.

This post is considered a Regulated Role with Adults, in respect of the Disclosure Scotland Act 2020. Therefore, it is an offence to apply if you are barred from working with Adults.

Preferred candidates will be required to join the PVG Scheme, or undergo a PVG Scheme Update check, prior to a formal offer of employment being made.

Please refer to http://www.disclosurescotland.co.uk for further information about the disclosure process and best practice.

Overseas Criminal Records Check

An Overseas Criminal Records Check is required where applicants born outside the UK (Scotland, England, Wales and Northern Ireland) or who have lived or worked outside the UK for a continuous period of 12 months in the past 10 years.

Applicants are responsible for providing evidence of the Overseas Criminal Record Check. The check must be translated into English and should come from the police, judicial authority, government department or home embassy of the country or countries concerned. The check must include an official statement confirming that the applicant does not have any history of or pending criminal record proceedings. Checks may be carried out to authenticate the documents provided.

Equal Opportunities and Inclusion statement

The Council is committed to fostering equality, diversity and inclusion in its workforce. Therefore, we welcome applications from all sectors of the community, including under-represented groups within our workforce. We are keen to receive applications from candidates who have a disability, who are from a care experienced background, who are from a black, Asian or minority ethnic background, from a military service background and from those who are new Scots.

As a Disability Confident employer, we guarantee an interview to all disabled applicants who meet the essential criteria as outlined in the job profile for this position.

As proud holders of the UK Armed Forces Covenant Gold Award, the Council is also committed to supporting members of the armed forces community, including service leavers, veterans, reservists and their families. In line with this commitment, service leavers, their close family members, veterans and reservists will be guaranteed an interview if they meet the essential criteria as outlined in the job profile

As an employee of South Lanarkshire Council, you would also receive a wide range of benefits including:

• Enrolment in award winning local government pension scheme
• To increase the value of their pension pot, Local Government Employees can opt to join the Salary Sacrifice Shared Cost AVC scheme.
• Up to 33 days annual leave
• Public holiday entitlement (up to 10 days)
• Occupational sick pay
• Family friendly policies - flexible working and leave, maternity/paternity leave enhanced leave.
• Employee Discounts - including discounts at the cinema.
• Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support)