Administrative Assistant

Southampton City Council; Southampton; On-site; GBP 19,000 - 21,000; Part time

Benefits offered by this job

Free on-site parking

Pension scheme

Employee Assistance Programme

Mental Health and Wellbeing Support

Job summary

Springwell School in Southampton is seeking an Administrative Assistant to manage the busy reception area and school office. You will greet visitors warmly and support staff, pupils, families and external agencies with a wide range of administrative tasks.

The role involves handling enquiries, pupil attendance, meal orders, records management and coordinating events. Term-time, part-time hours apply, with a supportive team and a commitment to safeguarding.

Qualifications

• English and Maths GCSE Grade C or above or equivalent.
• Excellent communication and customer service skills.
• Organised with ability to prioritise a varied workload.
• Strong IT skills with confidence using a range of computer systems.
• Ability to work independently and as part of a team.
• Committed to safeguarding and inclusion.

Responsibilities

• Reception and telephone enquiries.
• Support pupil attendance and register administration.
• Process school meal orders and monitor meal accounts.
• Maintain accurate records and handle confidential information.
• Communicate with parents and staff through school systems.
• Assist with ordering, filing, photocopying and general office administration.
• Support school events, parent evenings and wider administrative activities.

Education

English and Maths GCSE (C or 4-9)

Job description

School Name - Springwell School
Job Title - Administrative Assistant – Reception

• Salary Grade 6, SCP 12 - 17
• Actual MIN £19,045 pa to MAX £21,116 pa
• Scale point dependent upon length of service/experience
• Hours Part time 27.5 hours per week
• Monday to Friday: 08:00 am – 1:30 pm
• Permanent, Term Time only
• Start Date As soon as possible
• Closing Date 9 am, Wednesday 14th October 2026
• Shortlisting date Monday 19th October 2026
• Interview Dates Friday 23rd October 2026

Are you organised, welcoming and passionate about making a difference to the lives of children and young people with special educational needs?

Springwell School is located on the edge of the city of Southampton and is a designated day special school for children aged from 4 - 11 years.

We are a warm, ambitious, and inclusive Special Educational Needs (SEN) school committed to providing high quality education and care for children with a range of complex learning and behavioural needs. Our pupils thrive in an environment where every achievement is celebrated, individuality is valued, and nurturing relationships come first.

The school encourages a supportive and positive learning ethos that enables both staff and pupils to work and learn together to develop their full potential, providing the highest possible standards of education and support to children, families, and staff.

The Role

Springwell School is seeking a dedicated and professional Administrative Assistant to join our friendly administration team. This is a fantastic opportunity to play a key role in the smooth running of our busy reception area and school office, supporting staff, pupils, families, and visitors every day.

As the first point of contact for visitors, parents, and external agencies, you will provide a warm and professional welcome while supporting a wide range of administrative functions across the school. Working as part of a supportive team, you will help ensure the efficient operation of the school's administrative processes.

Key Responsibilities

• Reception and telephone enquiries.
• Supporting pupil attendance and register administration.
• Processing school meal orders and monitoring meal accounts.
• Maintaining accurate records and confidential information.
• Communications with parents and staff through school systems.
• Assisting with ordering, filing, photocopying and general office administration.
• Supporting school events, parent evenings and wider administrative activities.

About You

We are looking for someone who:

• Has English and Maths GCSE Grade C or above, 4 – 9 (or equivalent)
• Has excellent communication and customer service skills.
• Is organised and able to prioritise a varied workload.
• Has strong IT skills and is confident using a range of computer systems.
• Can work effectively both independently and as part of a team.
• Remains calm and professional in a busy environment.
• Shares our commitment to safeguarding, inclusion and supporting children with additional needs.

Previous experience working in a school or reception environment would be advantageous, although not essential.

Why join Springwell?

Springwell School is a thriving special school committed to providing exceptional education and support for children and young people with special educational needs. We offer:

• A welcoming and supportive staff team.
• A rewarding role where you can make a real difference every day.
• Membership of a school community that values wellbeing, collaboration and inclusion.
• Competitive salary with regular salary progression
• Free on-site parking
• Pension Scheme
• High-quality support and training
• Monday – Friday working pattern
• Excellent development opportunities to grow within a positive and supportive team
• Employee Assistance Programme and Mental Health and Wellbeing Support

Working pattern – 27.5 Hours per week Monday to Friday: 08:00 am – 1.30 pm

Safeguarding

Springwell School is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. Offers of employment will be subject to the full Safer Recruitment process including an enhanced disclosure and barring service check and a full online check of social media platforms as per the updated guidance in KCSIE 2022.