Administrative Assistant

Sheffield Teaching Hospitals NHS Foundation Trust; Sheffield; On-site; GBP 21,000 - 27,000; Full time

Job summary

Sheffield Teaching Hospitals NHS Foundation Trust is seeking an Administrative Assistant to support the Stroke Pathway Assessment and Rehabilitation Centre (SPARC) and associated services. The role focuses on confidential administrative duties, data input, and efficient reception coverage to ensure smooth service delivery.

You will use Microsoft Office applications and NHS Trust systems, contribute to a patient-focused environment, and work closely with the SPARC team to uphold high professional

Qualifications

• Proficient in Microsoft Outlook, Word, Excel and PowerPoint.
• Familiar with NHS Trust systems such as SystmOne and Lorenzo.
• Strong customer service and communication skills.

Responsibilities

• Provide confidential administrative support to SPARC, CSS and ICB.
• Be first point of contact for patients and visitors.
• Maintain a professional and friendly manner.
• Order supplies using the in-house system Integra/Web Basket.
• Input data into Excel spreadsheets and SystmOne.
• Cover main reception at SPARC when required.
• Ensure timely handling of correspondence (paper and electronic).
• Support infection prevention and control as part of the role.

Skills

Customer service

Communication

Team collaboration

Confidentiality

Tools

Microsoft Outlook

Microsoft Word

Excel

PowerPoint

Teams

SystmOne

Lorenzo

Integra/Web Basket

Job description

Provide administrative assistance to the Stroke Pathway Assessment and Rehabilitation Centre based at Beech Hill Rehabilitation Unit .

To ensure efficient and effective support to the services.

To be the first point of contact for patients and visitors entering SPARC, and to always present a professional and friendly manner.

To consistently deliver a patient focused service, which provides good customer service and effective working relationships along the Stroke Pathway.

To work closely with the other members of the team to ensure the smooth running of the services at all times.

• To provide a strictly confidential administrative service to the Stroke Pathway Assessment and Rehabilitation Centre (SPARC), Community Stroke Service (CSS) and Intermediate Care Beds (ICB).
• To be competent in the use of Microsoft Outlook, Teams, Word, Excel and PowerPoint as well as Trust systems including SystmOne and Lorenzo.
• To be responsible for ordering supplies using the in-house ordering system (Integra/Web Basket).
• To provide administrative support to the Interface office as part of the SPARC/ICB service as required, accurately inputting data into Excel spreadsheets and SystmOne.
• To cover main reception at SPARC as required – meeting and greeting patients and visitors to SPARC in a friendly and courteous manner and direct all visitors as appropriate.
• To ensure correspondence, both paper and electronic, is handled and responded to in a timely and efficient manner.
• To be conversant in the use of the internet and STH intranet, using both effectively to support the work of the service.
• To positively contribute to team culture and act as a positive ambassador for the organisation.
• Infection prevention and control is integral to this post. The post holder should, at all times, demonstrate effective infection control and hygiene.
• This list is not exhaustive and other duties maybe expected to be undertaken following consultation and agreement with the post holder.

Please note this advertisement is for both permanent and fixed term opportunities.

You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

For further details / informal visits contact: Name: Tracey Butler Job title: Service coordinator Email address: [e-mail] Telephone number: 07847338880

Maria McGonnell Deputy Operational Manager

[e-mail]

07462110152