Administrative Assistant

Voluntary Action Sheffield; Sheffield; On-site; GBP 25,000; Part time

Job summary

A leading charity is seeking a part-time Administrative Assistant in Sheffield. You'll be the first point of contact for visitors, manage enquiries, and provide administrative support to enhance services for those affected by cancer. Join a compassionate team dedicated to making a difference in the community.

Benefits

27 days annual leave plus bank holidays

Options to purchase additional leave

NHS benefits

Hybrid working

Employee pension contributions

Qualifications

• Experience in customer service or reception roles.
• Exceptional attention to detail for record keeping and data entry.
• Strong communication skills for interacting with donors and volunteers.

Responsibilities

• Greet visitors and manage enquiries.
• Coordinate transport services and volunteer drivers.
• Input data accurately into systems.

Skills

Communication

Attention to Detail

Compassion

Public Facing Role Experience

Job description

Main purpose of post
• Meeting and greeting visitors including supporters and patients and
acting as their first point of contact for any queries.
• Dealing with telephone, email and postal enquiries across the
organisation.
• Booking in and logging patients onto the relevant records and databases
to provide accurate data.
• Sending appointment reminder calls/texts/letters to clients as required.
• Co-ordinating the Transport service, including supporting and coordinating
the volunteer drivers.
• Managing the consumables within patient spaces and ordering
replacement stock as and when required.
• Open and close patient spaces and set up the centre spaces for
workshops, support groups and other events.
• Inputting data into relevant systems accurately and in a timely manner.
• Dealing with enquiries from patients, donors, supporters, service providers
and volunteers as required in a timely and effective manner.
• Provide general administrative support to the wider team as required.
• Taking donations in any of the Weston Park Cancer Charity locations.
• Arranging room bookings both internally and externally.
• Ensure that all activities and contacts are managed through Weston
Park Cancer Charity systems and procedures and that data is kept up to
date.
• Attend and contribute to team meetings and 'away days' and be an
active, invested member of our team.
• Drive the charity car when required for charity business.

What you do

We are seeking a highly motivated individual who shares our values to join Weston
Park Cancer Charity’s busy charity team. Our Administrative Assistant will play a vital
part of our Services team and help us to deliver our vision: a better life for those living
with, and beyond, cancer in our region. If you are interested in progressing your
Administrative or Charity career within an organisation which makes a real difference
to the lives of thousands of people, we’d love to hear from you.
About you:
• You are compassionate and show empathy and understanding when dealing
with sensitive situations.
• You will have experience working in public facing roles e.g. reception or
customer service.
• You have excellent communication skills (both written and oral) as you will be
welcoming donors, volunteers, and patients on a daily basis.

• You have exceptional attention to detail for record keeping, data entry and
reporting.
• Able to manage your own workload and priorities to agreed deadlines.
• Adaptable and able to respond in a timely manner to both client and staff
needs or requests.

General Responsibilities
Every employee is required to:
• Adhere to, and comply with, organisational policies, procedures and guidelines
at all times.
• Take all reasonable steps to manage and promote a safe and healthy working
environment which is free from discrimination.
• Comply with the organisational policy on confidentiality, and the General Data
Protection Regulations
• Respect the confidentiality and privacy of donors, guests and staff at all times.
• Maintain a constant awareness of health, welfare and safety issues affecting
colleagues, patients, volunteers, visitors and themselves.
• Participate in personal and organisational training and development and
performance framework meetings.

The above is not an exhaustive list of duties, and you will be expected to perform
different tasks as necessitated by your changing role within the organisation and the
overall business objectives of the organisation. This includes opportunities to cover
annual leave for other Administrative Assistants where possible.

Location

Sheffield

24,570

Type of Contract

Part Time

Hours

15 hours

Our Total Rewards PackageOur Total Rewards Package is the result of staff feedback and best practice acrossthe charity, public and private sectors. Some of our key benefits, depending oneligibility, include:• 27 days (plus bank holidays) annual leave• Option to purchase additional five working days per year• Westfield Health level 4 coverage• 12 weeks maternity leave at 100% pay and an additional 6 weeks at 50%• Up to 2 weeks full paternity pay• NHS benefits• Hybrid working• A minimum 4% employee / 6% employer contribution through our AutoEnrol private pension scheme. *Tax relief is automatically claimed for thestaff member.

Closing Date

30-06-2025

How to Apply

Please send CV and Cover Letter to [e-mail]

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