Administrative Assistant

Bca; Riseley; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Onsite parking

Company pension

Cycle to work

Employee assistance programme

Enhanced parental leave

Mental health support

Employee discounts

Job summary

BCA is seeking a diligent administrative assistant for our Riseley site. This permanent full-time role involves general office duties, data entry, file uploads to internal systems, and handling telephone and email queries.

You will create and maintain vehicle records, manage movement schedules, and assist with customer returns to ensure quick turnarounds. The role emphasises attention to detail and strong communication within a busy automotive setting.

Qualifications

• Previous administrative experience (essential)
• Excellent numeracy and literacy skills
• Strong communication both written and spoken
• Proficient with Excel and data entry
• Likes working in a team and automotive environment

Responsibilities

• General office duties such as completing data, uploading files to the internal systems, filling paperwork, responding to telephone and email queries
• Creating and maintaining records of incoming vehicles and liaising with the site on any vehicles that have been rejected
• Managing movement schedule and vehicle tracker
• Dealing with any customer returns for repairs ensuring a quick turnaround
• Other ad-hoc administrative duties will be included

Skills

Administrative experience

Communication skills

Numerical literacy

Attention to detail

Tools

Excel

Job description

Working Hours: Monday to Friday 7:30-16:00

Type of Employment: Permanent

Join the UK’s largest B2B used vehicle service At BCA, we’re altogether, more. More than just a normal vehicle remarketing company. More than just any other place to work. We’re Europe\'s largest vehicle remarketing company, the backbone of the UK’s automotive supply chain, the best place to build the career you want.

Now, this is where you fit in…

We’re looking for down-to-earth people, with bags of energy, ready to make their mark on the automotive industry. Our Site Operations and Driving teams play a vital role across our business. Here you can bui ld on your knowledge and find your specialty at one of our sites or on the road – the opportunities are endless.

Main purpose of the role:

• General office duties such as completing data, uploading files to the internal systems, filling paperwork, responding to telephone and email queries
• Creating and maintaining records of incoming vehicles and liaising with the site on any vehicles that have been rejected
• Managing movement schedule and vehicle tracker
• Dealing with any customer returns for repairs ensuring a quick turnaround
• Other ad-hoc administrative duties will be included

The person:

• Previous administrative experience (essential)
• Computer literate with experience in using Excel (essential)
• Strong communicative skills – speaking, reading and writing (essential)
• Excellent numerical and literacy skills
• You will be passionate to work within the motor industry and take pride in their work, to the highest standards of work set by customers
• Excellent attention to detail

We’ve put everything in place to ensure you thrive. Competitive salaries, strong core values and an excellent benefits package that includes:

• Onsite parking
• Company Pension Scheme
• Cycle to work scheme
• An Employee Assistance Programme
• Enhanced maternity, paternity, and adoption leave
• Access to trained Mental Health First Aiders
• Access to BCA Rewards which provides online and store discounts with a range of retailers

BCA Academy

Our business is growing and evolving at a significant rate and we need to ensure we have the right people with the right skills in order to maintain its success. We need to build our own talent now for the future. It is for this reason we have our own IMI approved training academy. The BCA Academy is there to support your technical training needs.

As the automotive industry changes, we’re changing with it - putting our people in the front seat for the journey. We’re the number one in what we do for a reason and that’s because of the people we have on our teams. If you want to be a part of a business like this; unrivalled, exciting and appreciative of the work you do, join BCA.

We are proud to be Level 1 Disability Confident and committed to ensuring our recruitment process is inclusive and accessible.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.

Customer Service and Administration, Recruitment