Administrative Assistant

Leicestershire Partnership NHS Trust; Leicester; On-site; GBP 18,000 - 24,000; Full time

Job summary

Leicestershire Partnership NHS Trust is seeking an administrative assistant to join the Healthy Together team supporting the 0-11 Service across Leicestershire and Rutland. The role is full-time (37.5 hours) Monday to Friday, based at County Hall, Glenfield, Leicestershire, with a 6-month probation period.

You will coordinate workload, book patient appointments, maintain electronic patient records, and provide responsive call handling within a friendly, diverse team.

Qualifications

• Excellent communication skills and ability to work as part of a team.
• Flexible approach to work and ability to prioritise workload.
• Experience booking patient appointments within required timeframes.
• Competence in handling electronic patient records and standard procedures.

Responsibilities

• Manage and prioritise your own workload.
• Booking appointments for patients within specific timeframes.
• Maintaining Electronic Patient Records.
• Following and inputting into Standard Operating Procedures.
• Call Handling.
• Scanning documents onto patient records using Microsoft Office.
• Working as part of a friendly administrative team.
• Being adaptable and flexible to change.
• Having excellent attention to detail.

Skills

Communication skills

Flexible working

Prioritisation

Appointment booking

Electronic patient records

Call handling

MS Office (Excel, Word, Outlook)

Tools

Microsoft Office

Job description

Job Overview

We have an opening for an administrative assistant within Leicestershire Partnership Trust working within a friendly and diverse Healthy Together team supporting the 0-11 Service across Leicestershire and Rutland. Working closely with a number of administrative teams, alongside Public Health Nurses, Healthy Child Programme practitioners and Clinical Team Leaders, the role is varied and enjoyable. We are seeking to recruit a full time permanent team member working 37.5 hours a week Monday to Friday based at County Hall, Glenfield, Leicestershire, LE3 8RF.

If you are a friendly, enthusiastic, and motivated individual who enjoys being part of a team, we want to hear from you.

You will need to display excellent communication skills, have a flexible approach to work and be able to prioritise your own workload.

Please refer to the job description and person specification for a full description of the role.

Contact Details: Caroline Dunkley - [e-mail]

Job Description Summary (Main Duties And Responsibilities)

The role will involve:

• Managing and prioritising your own workload
• Booking appointments for patients within specific timeframes.
• Maintaining Electronic Patient Records
• Following and inputting into Standard Operating Procedures
• Call Handling
• Scanning documents onto patient records Using Microsoft Office Packages; Excel, Word, Outlook
• Working as part of a friendly administrative team
• Being adaptable and Flexible to change
• Having excellent attention to detail.

About Us

Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serve over 1 million people living in Leicester, Leicestershire and Rutland.

We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups.

Details of our benefits, leadership behaviours and other important information can be found in the Information for Applicants, please view the supporting documents.

We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy.

For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy).

All jobs will require permission to work in the UK.

For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started.

Applicants at risk within the local NHS who meet essential criteria will have preference for interview.