Personal Assistant- Secretariat Team

Leicestershire County Council; Glenfield; On-site; GBP 29,000 - 31,000; Full time

Job summary

Leicestershire County Council in Glenfield is seeking a Personal Assistant to support the Children and Family Services Business Support Team. You will deliver confidential, professional PA services to the Director and Assistant Directors, managing diaries, meetings, travel and events with high customer care.

The role requires strong IT skills and PA experience in a busy office, with the ability to prioritise, work under pressure and be flexible. Flexible/hybrid options may be discussed.

Qualifications

• GCSE English and Maths at 9-4 or equivalent.
• NVQ Level 3 in Business Administration or equivalent.
• Significant PA experience supporting senior managers.
• Experience in busy office with minuting meetings and fast typing.

Responsibilities

• Provide confidential PA support to the Director and Assistant Directors.
• Manage diaries, appointments, travel, meetings and events.
• Screen calls, emails and enquiries; maintain records and provide high levels of customer care.
• Coordinate workload prioritisation and ensure adequate cover daily.

Skills

PA experience

Diary management

Microsoft Word

Microsoft Excel

PowerPoint

Teams

Organisational skills

Communication skills

Flexibility

Education

GCSE English & Maths 9-4

NVQ Level 3 in Business Administration

Tools

Microsoft Word

Excel

Teams

PowerPoint

Job description

Organisation: Leicestershire County Council

Work Location: County Hall, Glenfield, LE3 8RA

Salary: £28,605 - £31,029 per annum (pro rata for part-time) (pay award pending)

Working Hours:37 hours per week

Contract Type: Permanent

Closing Date: 6th September 2026

Interview Date(s): TBC

Anexcitingopportunity has arisen for a well-organisedand resilientindividual to join the Children and Family ServicesBusiness Support Teamas aPersonal Assistant.

As a member of Children and Family Servicesyouwillbe requiredto ensure the development of high quality financial and administrative supportand systems.

About the Role

The successful candidate willprovide day-to-day responsibility for supporting the Children and Family Services Directorate.This includes providing a confidential, comprehensive and professional Personal Assistant support service to the Director and Assistant Directors and other managers whilst liaising with staff at all levels internally, externally and across partner organisations.

Also, the successful candidate willensure thatappropriate levelsof support for staff are in place, including prioritisation and organisation of workloads, and ensuringappropriate levelsof coverdaily.The role will include managing electronic diary systems, arranging appointments / meetings / travel arrangements and events. The successful candidate will need to be able to receive visitors and respond to and screen telephone calls, emails and other enquiries to provide a high level of customer care.

The role will suit someone who has previous experience as a PA and can work in a demanding environment including working flexibly and be responsible for managing a high volume of tasks, including prioritisation, delegation and responding as necessary. .

About You

To apply for this post, you must be able to evidence in your application how you meet the following criteria:

• Have a good standard of education to include English and Mathematics at GCSEGrade 9-4, NVQ Level 3 in Business Administration (or equivalent)
• Experienced in answering general routine correspondence on behalf of senior managers with proven significant experience providing high level PA support to Senior Managers
• Experience of working within a busy office environment including administering and minuting meetings with fast, accurate typing and strong documentation production skills
• Excellent IT skills, including Microsoft Word, Excel, Teams and PowerPoint
• Excellent organisational and planning skills including a high level of interpersonal and communication skills, both verbal and written, including the ability to take clear messages and maintain up-to-date and accurate records
• Have a flexible approach and the ability to work under pressure dealing with changing deadlines and quantities of work.
• To be able to prioritise own workload and use initiative to work to deadlines without close supervision

In addition, we also expect you to shareour commitment to our valuesandto delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process.

Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.

Interested in Flexible Working?

We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.

For more information or an informal discussion,please contact:

Kelly Wells, Business and HR Co-ordinator

Email: [e-mail]

Tel: [phone]