Administrative Assistant

Transformationunitgm; Ealing; On-site; GBP 29,000 - 31,000; Full time

Job summary

A leading healthcare trust is seeking a full-time Administrative Assistant for the Dermatology Service at Northwick Park Hospital. The role involves managing appointments, coordinating patient flow, and ensuring effective communication with clinical teams. Ideal candidates will possess strong organizational skills and proficiency in IT, particularly with Microsoft Word and Excel. This position offers valuable experience in NHS pathways and administration.

Qualifications

• Experience with monitoring waiting times and medical terminology.
• Customer service and pathway coordination experience required.

Responsibilities

• Manage outpatient appointments and coordinate patient flow.
• Ensure trust targets are met and systems are current.

Skills

Organizational Skills

Communication

IT Skills

Education

A-level/NVQ Level 3 or equivalent

5 GCSEs at C or above

Tools

Microsoft Word

Microsoft Excel

Job description

Employer: London North West University Healthcare NHS Trust

Employer type: NHS

Site: Northwick Park Hospital

Town: Harrow

Salary: £29,176 - £30,225 Per Annum (Inclusive of High Cost Area Supplement)

Salary period: Yearly

Closing date: 29/05/2025 23:59

About Us

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow, and beyond. Our team of over 8,200 staff serve a diverse population of nearly one million. We operate several hospitals including Northwick Park Hospital, St Mark’s Hospital, Ealing Hospital, and Central Middlesex Hospital. We are a teaching NHS trust committed to training future clinicians and advancing research.

Our Values

Our vision is to put “Quality at our HEART”. Our HEART values—Honesty, Equality, Accountability, Respect, and Teamwork—guide our interactions and service delivery. We support flexible working arrangements to accommodate staff needs.

Job Overview

We are recruiting a full-time Administrative Assistant for the Dermatology Service at Northwick Park Hospital. The role involves managing outpatient appointments, coordinating patient flow, and liaising with clinical and support teams. Excellent organizational, communication, and IT skills are essential, along with the ability to prioritize tasks effectively.

Main Duties

Responsible for day-to-day administration, ensuring trust targets (RTT) are met, and systems are kept current. The role offers valuable experience in NHS pathways and coordination.

Person Specification

• Educated to A-level/NVQ Level 3 or equivalent; 5 GCSEs at C or above
• Proficient in Microsoft Word and Excel
• Experience with monitoring waiting times, medical terminology, customer service, and pathway coordination

Additional Information

This vacancy closes once sufficient applications are received. We encourage early applications. All staff must share our commitment to safeguarding and promote diversity, encouraging applications from BME candidates. The role involves working with vulnerable groups and requires a criminal records check.