Administrative Assistant

The Children's Society; Cheltenham; On-site; GBP 12,000 - 15,000; Part time

Job summary

The Children’s Society Cheltenham and Tewkesbury Youth Hubs seek a proactive Administrative Assistant to support busy youth services with admin tasks and frontline reception. The role covers coordinating admin work and helping maintain a welcoming space for service users and partners.

The part-time post (21 hours/week) is permanent with funding until 30 September 2029, offering exposure to diverse stakeholders and safeguarding responsibilities within a trusted charity.

Qualifications

• Excellent organisational skills in complex environments.
• Ability to prioritise and manage own workload.
• Experience in office management and financial administration.
• Excellent communication with diverse stakeholders.

Responsibilities

• Provide efficient and effective administrative support to Service Managers, Youth Workers, and external partners.
• Act as the welcoming first point of contact at Tewkesbury Youth Hub.
• Ensure a friendly, professional, and supportive environment for all who use the space.

Skills

Excellent organisational skills

Proactive and reactive thinker

Advanced IT skills

Experience in office management

Excellent communication

Tools

Outlook

Word

Excel

Job description

Advert

Permanent with funding until 30th September 2029

21 hours per week

£13,879.20 pro rata

Tewkesbury Youth Hub

The Children's Society has been helping children and young people in this country for over 140 years. We deliver essential local services that provide safe, trusted support to children and young people during times of significant need.

This role sits within our Cheltenham and Tewkesbury Youth Hubs. We offer a wide range of support to young people, from weekly youth groups to one to one's and group sessions all within our hubs and in the wider community.

We are currently looking for a enthusiastic, pro-active and organised individual to join our dynamic, ambitious team.

A key aspect of this role is providing efficient and effective administrative support to Service Managers, Youth Workers, and external partners. You will also act as the welcoming first point of contact at Tewkesbury Youth Hub, ensuring a friendly, professional, and supportive environment for all who use the space.

The required skills and competencies for this role are

• Excellent organisational skills with the ability to multi-task, working in a complex and demanding environments.
• Proactive and reactive thinker able to prioritise and manage own workload.
• A highly efficient completer-finisher approach, with advanced IT skills in outlook, word and excel with an understanding of reporting systems.
• Experience in office management and business and financial administration.
• Excellent communication skills, including inter-personal communication, writing and telephone management, with a wide range of stakeholders including children and young people, parents and carers, and professionals.

It would also be an advantage if you have any of the following skills and competencies

• Experience with dealing with the public, especially young people.
• Presenting information in a variety of formats to a varied group of stakeholders.
• Understanding of privacy including around data and young people's stories.

The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

Closing date: Midnight on Monday 28th September 2026

Interview date: To be confirmed

The Children's Society is committed to safeguarding and protection of the children and young people we work with. As such, our safer recruitment process includes a Basic or Enhanced DBS check, 5 years of references, and additional vetting checks relevant to the role. We have a comprehensive range of policies and procedures in place to promote safeguarding and safer working practices across all areas of our organisation.In support of our commitment to diversity and inclusion, shortlisting is carried out on an anonymised basis. Personal details are hidden from the shortlisting panel, and candidates are referenced by a candidate number only. As part of this process, we ask that your CV is anonymised before submission - this means removing personal information such as your name, contact details, age, and any other identifying details.

AI tools can support your application but only when used appropriately. You're welcome to use them to improve clarity, structure, and research. However, overuse or misuse (e.g. inventing experience or using AI during assessments) may lead to rejection at any stage. We want to hear the real you - authenticity matters.