Administrative Assistant

The Children's Society; Folly Gate; On-site; GBP 20,000 - 25,000; Full time

Job summary

The Children's Society is seeking an enthusiastic and proactive administrator to support Service Managers, Youth Workers and external partners at the Tewkesbury Youth Hub. You will be the welcoming first point of contact and help maintain a friendly, professional environment while managing varied administrative tasks.

Key duties include organisation, multi-tasking in a busy setting, and strong IT skills (Outlook, Word, Excel) to support reporting and communications with children, parents and

Qualifications

• Excellent organisational skills with the ability to multi-task.
• Advanced IT skills in Outlook, Word and Excel with an understanding of reporting systems.
• Experience in office management and business and financial administration.
• Excellent communication skills, including inter-personal communication, writing and telephone management, with a wide range of stakeholders including children and young people, parents and carers, and professionals.

Responsibilities

• Provide efficient and effective administrative support to Service Managers, Youth Workers, and external partners.
• Act as the welcoming first point of contact at Tewkesbury Youth Hub, ensuring a friendly, professional, and supportive environment for all who use the space.

Skills

Administrative support

Organisation

Communication

Multitasking

Tools

Outlook

Word

Excel

Job description

The Children's Society has been helping children and young people in this country for over 140 years. We deliver essential local services that provide safe, trusted support to children and young people during times of significant need.

This role sits within our Cheltenham and Tewkesbury Youth Hubs. We offer a wide range of support to young people, from weekly youth groups to one to one's and group sessions all within our hubs and in the wider community.

We are currently looking for a enthusiastic, pro-active and organised individual to join our dynamic, ambitious team.

A key aspect of this role is providing efficient and effective administrative support to Service Managers, Youth Workers, and external partners. You will also act as the welcoming first point of contact at Tewkesbury Youth Hub, ensuring a friendly, professional, and supportive environment for all who use the space., Please note we\'re not responsible for the content of job ads, as they\'re posted by the recruiter. We\'ll aim to resolve the reported issue and we\'ll use your feedback to improve the quality of our ads.

Excellent organisational skills with the ability to multi-task, working in a complex and demanding environments.

• Proactive and reactive thinker able to prioritise and manage own workload.
• A highly efficient completer-finisher approach, with advanced IT skills in outlook, word and excel with an understanding of reporting systems.
• Experience in office management and business and financial administration.
• Excellent communication skills, including inter-personal communication, writing and telephone management, with a wide range of stakeholders including children and young people, parents and carers, and professionals.

It would also be an advantage if you have any of the following skills and competencies.

• Experience with dealing with the public, especially young people.
• Presenting information in a variety of formats to a varied group of stakeholders.
• Understanding of privacy including around data and young\'s stories.

The Children\'s Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children\'s lives happier and safer.

Every day we\'re changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

The Children\'s Society is committed to safeguarding and protection of the children and young people we work with. As such, our safer recruitment process includes a Basic or Enhanced DBS check, 5 years of references, and additional vetting checks relevant to the role. We have a comprehensive range of policies and procedures in place to promote safeguarding and safer working practices across all areas of our organisation. In support of our commitment to diversity and inclusion, shortlisting is carried out on an anonymised basis. Personal details are hidden from the shortlisting panel, and candidates are referenced by a candidate number only. As part of this process, we ask that your CV is anonymised before submission - this means removing personal information such as your name, contact details, age, and any other identifying details.