Public Realm Administrator

Babergh and Mid Suffolk District Council; Stowmarket; Hybrid; GBP 29,000 - 32,000; Part time

Benefits offered by this job

Hybrid working arrangements

Generous leave entitlement (26 days, †

Pension scheme

Wellbeing support and Employee Assist.

Learning & development opportunities

Job summary

Babergh and Mid Suffolk District Councils are seeking a Public Realm Administrator to join our team on a part-time, 12-month fixed-term or secondment opportunity. The role is 18.5 hours per week, with a pro rata salary of £28,608 - £32,046 per annum.

You will provide administrative support to Operational Teams, handle enquiries, process requisitions, payments, and liaise with suppliers, ensuring efficient and accurate office workflows.

Qualifications

• Experience using Microsoft Office including Word, Outlook and Excel.
• Good communication skills, both written and verbal.
• Flexible team player who can multi-task and work at pace.
• Attention to detail is essential.

Responsibilities

• First point of contact for queries via phone, e-mail or workflow system.
• Raise requisitions via the finance system and progress to payments.
• Liaise with suppliers and other teams as required.
• Undertake general administration duties.

Skills

Microsoft Office

Attention to detail

Communication skills

Organised

Multi-tasking

Tools

Finance system

Workflow software

Job description

Babergh and Mid Suffolk District Councils are looking for a Public Realm Administrator to join our team. You will join us on a part time, fixed term or secondment opportunity for 12 months, working 18.5 hours per week. The successful candidate will earn a competitive salary of £28,608 - £32,046 per annum pro rata.

Join our team

We are looking for an Administrator (Admin and Technical Support Officer) to join our Public Realm team.

If you share our values and you are motivated to make a difference for our residents, clients, and communities, we would love to hear from you.

About the role

This is predominantly a support role for the Operational Teams, answering queries as first point of contact, transferring or signposting the customer to colleagues or external sources where appropriate. This may be by telephone, e-mail or through our workflow software system.

You will also be raising requisitions via the finance system and progressing through to payments, speaking with suppliers and other teams when needed as well as other general administration duties.

About you

We are looking for a flexible team player who is organised and able to multi-task and work at pace.

Attention to detail will be key and there is a need for experience in using Microsoft Office including the ability to use Word, Outlook and Excel.

You will have good communication skills; both written and verbal.

About us

At Babergh and Mid Suffolk District Councils we are passionate about building communities that people want to live, work, visit and invest in.

We serve around 200,000 residents across our two districts and are well known for our collaboration and partnership working across public, private and voluntary sectors.

We believe that the heart of Suffolk is an incredibly special place to live and work, with:

• 60 conservation areas
• two National Landscapes
• many picturesque market towns

It is no surprise we are ranked among the top 50 places to live in the UK (United Kingdom).

Benefits

• Generous leave entitlement (26 days a year, rising to 31 days after 5 years).
• Competitive Local Government Pension Scheme.
• Wellbeing Support and Employee Assistance Programs.
• Private Health Care Options.
• Electric Vehicle Salary Sacrifice Scheme.
• Paid volunteering days.
• Flexible and hybrid working arrangements (Business needs permitting).
• Great learning and development opportunities.

Our ways of working

We believe work is what we do, not just where we go.

We work in a hybrid way, with a mix of office, home, and remote based working (Business need permitting). Our hybrid working arrangements support flexibility and collaboration, helping our teams to thrive.

We are committed to equality, diversity and inclusion, providing opportunity and ambition for all, supporting and enabling our people to deliver the best possible services for our residents.

Closing date: 5pm, 17 September 2026

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.