Public Realm Administrator

Suffolk County Council; Stowmarket; Hybrid; GBP 29,000 - 32,000; Part time

Benefits offered by this job

Leave entitlement and pension

Wellbeing support

Private health care options

EV salary sacrifice

Volunteer days

Flexible and hybrid working

Learning and development

Job summary

Babergh and Mid Suffolk District Councils in Stowmarket, Suffolk, are seeking an Administrator (Admin and Technical Support Officer) on a part-time basis (18.5 hours per week). The role supports Operational Teams, handles queries, raises requisitions, and processes payments using the finance system. Strong MS Office skills and good communication are essential.

We offer hybrid working and a comprehensive benefits package. Closing date: 5pm, 17 September 2026.

Qualifications

• Experience in general administration and finance support.
• Proficiency in Microsoft Word, Outlook and Excel.
• Ability to communicate clearly in writing and verbally.

Responsibilities

• Answer queries as first point of contact via telephone, email or workflow system.
• Raise requisitions in the finance system and progress payments.
• Coordinate with suppliers and other teams as needed.

Skills

Microsoft Office

Communication skills

Team player

Tools

Word

Outlook

Excel

Job description

• Babergh and Mid Suffolk District Councils
• Address: Stowmarket, Suffolk IP14 5AT
• Salary: £28,608 - £32,046 per annum pro rata
• Hours: Part Time, 18.5 hours per week
• Contract: Fixed Term or Secondment opportunity for 12 months

Join our team

We are looking for an Administrator (Admin and Technical Support Officer) to join our Public Realm team.

If you share our values and you are motivated to make a difference for our residents, clients, and communities, we would love to hear from you.

About the role

This is predominantly a support role for the Operational Teams, answering queries as first point of contact, transferring or signposting the customer to colleagues or external sources where appropriate. This may be by telephone, e-mail or through our workflow software system.

You will also be raising requisitions via the finance system and progressing through to payments, speaking with suppliers and other teams when needed as well as other general administration duties.

About you

We are looking for a flexible team player who is organised and able to multi-task and work at pace.

Attention to detail will be key and there is a need for experience in using Microsoft Office including the ability to use Word, Outlook and Excel.

You will have good communication skills; both written and verbal.

About us

At Babergh and Mid Suffolk District Councils we are passionate about building communities that people want to live, work, visit and invest in.

We serve around 200,000 residents across our two districts and are well known for our collaboration and partnership working across public, private and voluntary sectors.

We believe that the heart of Suffolk is an incredibly special place to live and work, with:

• 60 conservation areas
• two National Landscapes
• many picturesque market towns

It is no surprise we are ranked among the top 50 places to live in the UK (United Kingdom).

Benefits

We offer a comprehensive benefits package, including:

• Generous leave entitlement (26 days a year, rising to 31 days after 5 years).
• Competitive Local Government Pension Scheme.
• Wellbeing Support and Employee Assistance Programs.
• Private Health Care Options.
• Electric Vehicle Salary Sacrifice Scheme.
• Paid volunteering days.
• Flexible and hybrid working arrangements (Business needs permitting).
• Great learning and development opportunities.

For more information, visit our Employee Benefits page.

Our ways of working

We believe work is what we do, not just where we go.

We work in a hybrid way, with a mix of office, home, and remote based working (Business need permitting). Our hybrid working arrangements support flexibility and collaboration, helping our teams to thrive.

We are committed to equality, diversity and inclusion, providing opportunity and ambition for all, supporting and enabling our people to deliver the best possible services for our residents.

For more information

For an informal discussion or to learn more about hybrid working for this role, please contact Jade Yeo by either calling 01449 724667 or emailing: [e-mail].

Closing date: 5pm, 17 September 2026

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

DBS checks or police vetting will be required for relevant posts.

Please read the Job Description and Person Specification (pdf)and the Addendum (pdf).