Administrative and Support Secretary

Stockport NHS Foundation Trust; Stockport; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare provider is seeking a Medical Secretary to support high quality patient care through effective administrative tasks. The role involves audio typing for clinics, managing correspondence, and ensuring efficient patient communication. Ideal candidates will have strong typing and problem-solving skills, and the ability to stay focused during extensive typing tasks.

Benefits

27-33 days of annual leave plus bank holidays

NHS pension scheme membership

Salary sacrifice schemes for lease cars and home electronics

NHS Staff discounts

Cycle to work scheme

Salary finance for loans and budgeting

Qualifications

• High levels of concentration required for prolonged typing.
• Ability to understand medical/legal terms.
• Experience in administrative tasks essential.

Responsibilities

• Deliver audio typing support for clinic correspondence.
• Ensure timely information flow regarding patient care pathways.
• Problem-solve for non-routine issues in the administrative area.

Skills

Audio typing

Proofreading

Problem solving

Attention to detail

Tools

Winscribe

Job description

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To assist in providing high quality, safe patient care through the delivery of an effective, efficient and responsive administrative and clerical service which meets the needs of the service.

This will be achieved by working in a supportive team, supporting colleagues, the senior medical administration team and management, to ensure the team provide effective administrative task, mainly typing.

The post holder will deliver audio typing support for clinic correspondence. Specifically, the main duties of the role will involve clinic and results letters typing using Winscribe and similar systems.

The role is vital in ensuring patients are informed in a timely way, regarding their care pathways and requires good levels of concentration, proof reading skills and involves prolonged periods of typing for large periods of the day

The post holder will need to be able to understand and interpret functional/medical/legal terms and organisational policies and procedures, working with colleagues to ensure correct process is followed and ensure the smooth administration of patient flow.

Ability to deal with non-routine issues such as problem solving for an area of work or developing alternative or additional procedures primary to coordinate care plans.

The role will be linked to a system that supports departments and business groups to ensure typing is available to cover for shortages and peaks in demand across departments.

Outputs will be measured using a set of performance measures to ensure consistency and high quality, timely service provision.

The post holder will be expected to work flexibly across the Trust and health community where required to ensure the service has sufficient cover available to meet patient and service needs.

Act as the link between consultants, clinicians, the booking team and other areas to ensure care is delivered in a efficient way.

We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.

If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.

We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.

Benefits We Offer To You

• Between 27-33 days of annual leave plus bank holidays
• NHS pension scheme membership
• Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
• NHS Staff discounts
• Cycle to work scheme
• Salary finance – for loans, savings, budget planning and tips on managing debt
• Stockport Credit Union– for local financial advice
  
  

For further details / informal visits contact: Name: Nicola Wrigley Job title: Assistant Directorate Support Manager Email address: [e-mail]

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Hospitals and Health Care

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