Administration Technical Services Team Leader

Equans UK & Ireland; Wakefield; On-site; GBP 42,000 - 55,000; Full time

Benefits offered by this job

24 days annual leave

Life Cover 1.5x salary

Employee discount schemes

Cycle to work scheme

CSR days

Learning opportunities and training

Employee networks

Employee Assistance Program

Job summary

EQUANS is seeking a Technical Services Team Leader (Administration) to oversee 12 administrative staff across Pinderfields & Pontefract Hospitals. The role focuses on compliant, contractual estates service, Maximo CAFM management, and coordinating engineers and third-party contractors to meet SLAs.

Based in Wakefield, the role emphasises KPI reporting, health and safety compliance, and staff development. A permanent full-time position offering a competitive salary and benefits package.

Qualifications

• Experience managing a team of administrative staff.
• Knowledge of CAFM systems, preferably IBM Maximo 7.5.
• Experience in healthcare environment and dealing with contractors.
• Strong communication and data handling skills.
• Understanding of health and safety regulations in a facilities context.

Responsibilities

• Lead and manage a team of 12 administration staff.
• Maintain and update the CAFM system (Maximo) for planned and reactive tasks.
• Coordinate third-party contractors and track SLAs.
• Produce regular service delivery and KPI reports.
• Ensure safe methods of working and proper access controls (permits, keys).
• Maintain filing and data records in line with contract requirements.
• Schedule tasks with appropriate labour allocation and priorities.
• Support engineers and maintenance teams in the estate.
• Foster a culture of customer service and Equans values.
• Provide training and coaching as needed.
• Cover out-of-hours shifts when required.
• Uphold quality systems and procedures across site.

Skills

Team leadership

Contract management

Communication

IT literate

Health & safety knowledge

Contractor management

Healthcare experience

Tools

Maximo 7.5

Job description

EQUANS are looking for a Technical Services Team Leader (Administration) – this role will be working on our Pinderfields & Pontefract Hospitals contract. This will include managing a team a 12x administration staff. This role would be a permanent full-time role working 37.5 hours per week. On offer is a competitive salary and benefits package.

General Overview:

To ensure that Equans have a compliant and contractual Estates service through the correct management and scheduling of all planned and reactive maintenance tasks, including all subcontractors utilised on the Estate.

Management of the Maximo System and to ensure that it is fit for purpose in relation to what information is stored and asset information is ready and available to plan works through.

To meet the requirements of the contract, to support the work of the engineers while they deliver service to the estate, manage issues and problems as they arise. Co-ordinate compliance staff, including rosters, timesheets, attendance, appraisals and recruitment. Co-ordinate staff development plans, inductions, security passes for all staff in area of responsibility.

Ensure that local queries are resolved quickly and efficiently; to include monitoring and improving KPI statistics.

Promote a safe and healthy working environment in accordance with current legislation and both Company and Client policy, taking a co-ordination role in health and safety control, training, inspection and risk assessments.

Assist in the control all third-party activities on sites ensuring safe methods of working, permits to work, issue of keys and passes, etc., are issued.

More importantly to ensure all quality systems and procedures are followed.

Key Responsibilities:

• 1.To manage Technical admin filing structure
• 2.To build and maintain an effective and supportive working relationship with members of the team and colleagues both within Equans and Mid York’s NHS Trust.
• 3.To understand and apply all contractual requirements to maintenance tasks.
• 4.To own, maintain and update the site CAFM system in relation to all planned and reactive tasks under their control and management.
• 5.To ensure all reactive maintenance are carried out against the agreed SLAs.
• 6.Regular reporting on service delivery and personnel performance.
• 7.Maintain accurate records, data, and reports in line contract requirements, ensuring all confidential material is adequately secured.
• 8.To ensure that all tasks are scheduled using appropriate labour allocated.
• 9.Service is being delivered in full compliance of Health, Safety and Environmental Regulations.
• 10.Promote a culture of customer service and the meeting of Equans values.
• 11.Provide training and coaching support to others where required within their current role.
• 12.To be flexible to cover sick out of hours
• 13.To carry out other duties within agreed competencies.

Impact:

Role is paramount to ensuring that all contractual reactive and PPM maintenance is undertaken in a timely and effective manner.

Qualifications or Required Experience:

• Experience of CAFM – Maximo 7.5
• Good attention to detail, ability to prioritise effectively as to not allow works to fail rectification.
• Experience of working in a healthcare environment
• Experience in managing contractors
• Good understanding of general mechanical and electrical services to assist when planning tasks for the teams
• Experience of planning technical works and coordinating multiple operatives
• Experience of working in a customer focused environment.
• Good working knowledge of Health and Safety legislation
• Good communication and interpersonal skills
• Good written and verbal communication skills
• Ability to manipulate and analyse large amounts of data
• IT literate
• Willingness and aptitude to acquire new skills

What can we offer you?

On offer is a competitive salary and benefits package, which includes;

• 24 days annual leave
• Life Cover equivalent to 1.5 timesannual salary
• Employee discount shopping schemes on major brands and retailers
• Cycle to work scheme
• 2 corporate social responsibility days per year
• Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
• Access to our growing employee networks including WiE (Women in EQUANS), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network
• 24/7 Employee Assistance Program and access to mental wellbeing app

Who are we?

EQUANSis a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.

In the UK & Ireland, EQUANS is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.

EQUANS’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.

EQUANS is a Bouygues group company.

ENGENG

At Equans, we’re committed to building a diverse, respectful and inclusive workplace that truly reflects the communities and markets we serve.

Joining Equans means being part of a culture where every voice is valued, supported by vibrant employee led networks championing inclusion and diversity across gender, ethnicity, disability, LGBTQ+, veterans, parents, and young professionals.

Guided by our core values, we foster a culture of respect, integrity, collaboration, and excellence - empowering our people to deliver outstanding results and be their authentic selves every day. Our approach means we welcome candidates with transferable skills who may not meet every specific requirement, and where possible we support flexible working arrangements and reasonable adjustments to enable success.

For this role, you must have evidence of the right to work in the UK. Certain roles may require applicants to undergo a Disclosure check or security vetting, as noted in the role requirements. A criminal record will not necessarily be a barrier to obtaining a position with us.

As part of our recruitment process, EQUANS uses StaffVetting, our trusted third-party provider, to support the completion of employee background checks. StaffVetting delivers professional screening services in a friendly, efficient, and customer-focused way, helping us ensure the right checks are completed from the start of the application journey.

We are Disability Confident Level 2 members, and we offer the Guaranteed Interview Scheme as part of this commitment. Where feasible, if a candidate applies under the Disability Confident Scheme and they meet all of the essential criteria, we will offer an interview. To find out more about this scheme